[Hiring] Finance & Operations Analyst @Capita

Role Description

The Operations & Finance Analyst supports the effective delivery of financial, operational and governance processes across the Disabled Students' Allowance (DSA) contract. The role is responsible for ensuring the accuracy and integrity of financial transactions, supporting supplier and stakeholder relationships, maintaining product catalogue governance and delivering operational analysis to identify trends, resolve issues and drive continuous improvement.

Working across multiple business functions, the postholder will:

• Investigate and resolve complex operational and financial queries.
• Support reconciliation and audit activities.
• Provide management information and performance insights.
• Contribute to the development of efficient, compliant and customer-focused processes.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent attention to detail and commitment to data accuracy.
• Experience working within a financial, operational or administrative environment.
• Previous experience of working in a finance administration role or a regulated environment.
• Strong organisational and prioritisation skills.

Requirements

• Experience of invoice management, reconciliation or financial controls.
• Experience of supplier or stakeholder management.
• Knowledge of governance, audit or compliance processes.
• Experience using Salesforce or similar case management systems.
• Experience producing reports, dashboards or management information.
• Experience of continuous improvement or process review activities.

Benefits

• A competitive basic salary.
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• Opportunities to learn new skills and develop in your career.