[Hiring] Finance & Collections Specialist @HireHawk

Role Description

We are seeking a Finance & Collections Specialist to take full ownership of tenant collections across a growing real estate portfolio. This role is heavily focused on managing delinquencies, following up with tenants, and ensuring timely payments, while also providing light finance support through reporting and analysis.

• Monitor and manage tenant delinquencies across the full property portfolio
• Conduct follow-up calls and send notices to tenants with overdue balances
• Reconcile tenant ledgers and accounts to ensure accuracy
• Track, analyze, and report delinquency metrics and trends to leadership
• Maintain detailed records of all collection activities and communications
• Coordinate with property managers and legal teams when escalation is required
• Develop and improve collection workflows, policies, and follow-up processes
• Assist in preparing monthly and quarterly financial reports
• Support budgeting, cash flow tracking, and variance analysis
• Create high-level, owner-facing reports that translate raw data into actionable insights
• Assist with investor-related reporting as needed

Qualifications

• Strong experience in Collections / Accounts Receivable (core requirement)
• Proficiency in Excel / Google Sheets (financial tracking, reconciliation, reporting)
• Experience with AppFolio (preferred), Yardi, or similar property management software
• Excellent English communication skills (verbal and written), comfortable handling US-based calls
• Strong attention to detail and organizational skills
• Ability to create clear, concise, high-level reports for leadership
• CPA, CMA, or similar accounting certification (Nice to have)
• Experience in real estate, property management, or fund administration (Nice to have)
• Familiarity with US landlord-tenant laws and eviction processes (Nice to have)
• Experience working with external accountants or investor reporting (Nice to have)
• Experience with AppFolio, Yardi, or similar tools (Nice to have)

Ideal Candidate

• Ownership mind: set takes initiative and follows through independently
• Confident communicator: comfortable handling difficult conversations and tenant disputes
• Analytical thinker: able to reconcile data, identify discrepancies, and present insights clearly
• Assertive but professional: firm in collections without being aggressive
• Highly trustworthy and discreet: handles sensitive financial and investor data
• Independent & proactive: thrives in a remote, self-directed environment

Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)