Role Description
This position is responsible for submitting monthly invoices through vendor sites, maintaining monthly progress reports of submitted and rejected invoices, monitoring client/vendor system requirements, and other tasks as assigned. This position will require clear and concise communication with clients, attorneys, staff, and vendor support.
On a typical day you will:
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Ensure the timely and accurate submission of electronic invoices for assigned clients; provide quality assurance and review invoices for compliance with client e-billing requirements
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Upload and submit invoices using the eBillingHub and 30+ vendor sites
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Independently analyze, troubleshoot, and resolve complex e-billing issues
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Partner with clients and attorneys to address rejected or pending invoices; follow up promptly and regularly until a resolution is reached
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Establish strong working relationships with clients, attorneys, and staff and communicate regularly regarding e-billing setup, issues, and questions
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Create and maintain detailed electronic notes for each client, including client-specific and vendor-specific requirements; work closely with the Billing team to ensure client requirements are followed
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Create and upload client accrual spreadsheets as needed
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Manually edit invoices as necessary to incorporate client submission requirements
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Maintain client vendor sites, reconcile firm and client information, and coordinate with Rate Administrator and attorneys to update rates, budgets, or status reports
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Implement new e-billing clients and vendors, including mapping in the eBillingHub and setup in Aderant
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Assist with other accounting projects, as needed
Qualifications
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3+ years in an accounting department preferred; previous experience in a law firm or professional services organization, supporting a multi-office environment, strongly preferred
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College degree in Finance or Accounting, preferred
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Advanced skills in Microsoft Excel and Microsoft Word
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Ability to prioritize workload, multi-task, and work independently
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Data-oriented with a high degree of accuracy, attention to detail, and quality control
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Ability to meet deadlines and handle stressful situations in a calm, composed manner
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Excellent customer service and communication
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Excellent time management and organizational skills
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Demonstrated ability to learn new technologies quickly and independently
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Knowledge of eBillingHub, BillBlast, Aderant, Elite 3E, or other similar software, preferred
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Ability to establish and maintain professional relationships with clients and colleagues
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Ability to work overtime as needed
Benefits
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Choice of health and vision insurance plans
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2 paid volunteer days for qualifying community service work
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Dental plan
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Fertility and adoption benefit
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Paid sabbatical after 13 years of service
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Tuition reimbursement
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Commuter benefits
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Retirement contribution