[Hiring] Director of Finance & Property Operations @Chapman Management Group, LLC

Role Description

The Director of Finance & Property Operations will oversee portfolio-wide financial performance, property operations, reporting, and compliance. This role partners closely with ownership to design and implement systems, processes, and policies that support disciplined growth and best-in-class operations.

Key Responsibilities

• Lead the preparation, review, and consolidation of annual operating budgets at both the property and corporate levels.
• Oversee monthly, quarterly, and annual financial and operational reporting for all properties, ensuring accuracy, timeliness, and clarity for ownership, lenders, and investors.
• Monitor performance against budget and pro forma; perform variance analysis and drive corrective action plans to achieve NOI, cash flow, occupancy, and delinquency targets.
• Supervise and support regional and property managers, providing ongoing coaching, performance feedback, and accountability for results.
• Coordinate with HR on hiring, onboarding, performance reviews, disciplinary actions, and terminations for property management staff.
• Develop, write, maintain, and enforce process guides, standard operating procedures, and policy manuals for property operations and corporate functions.
• Ensure compliance with fair housing laws, landlord-tenant requirements, company policies, loan covenants, and affordable housing program rules.
• Implement and maintain organizational systems to track key deadlines, projects, and compliance tasks across the portfolio.
• Oversee effective use of property management and accounting software (Entrata) and lead process improvements to increase efficiency and data quality.
• Collaborate with ownership and senior leadership on strategic initiatives, including capital planning, portfolio optimization, and new property onboarding.

Qualifications

• Bachelor's degree in finance, accounting, real estate, business administration, or a related field required.
• Advanced degree (MBA, MS in Real Estate/Finance) and/or professional designations (CPM, CAPS, CPA) strongly preferred.
• 3–5+ years of progressively responsible multifamily property management experience, including portfolio or regional-level oversight.
• Demonstrated track record managing property and corporate budgets, analyzing financial statements, and driving NOI and cash flow performance.
• Direct experience supervising regional and property managers and leading on-site teams in a high-volume, deadline-driven environment.
• Strong understanding of multifamily operations, including leasing, maintenance, resident relations, and basic landlord-tenant law; experience with affordable housing programs is a plus.
• Advanced proficiency with property management and accounting software (Entrata, Yardi, RealPage, MRI, or similar) and strong skills in Excel and Microsoft Office.
• Excellent English verbal and written communication skills.
• Exceptional organizational skills and strong analytical and problem-solving abilities.
• High level of professionalism, integrity, and discretion, with a strong sense of ownership and follow-through.
• TCS preferred/required within first 6 months of hire.
• English proficiency is required.

Benefits

• Flexible PTO: Enjoy the freedom to use your available PTO days whenever you choose throughout the year, with only two mandatory dates.
• Room to Grow: We offer real opportunities for career growth and professional advancement within the company.
• Competitive Salary
• Work from Home / Remote
• Work Hours: Must be available during core US East Coast hours (8:30 AM – 5:00 PM EST)

How to Apply

Please email your resume and a brief cover letter to [email protected] . Include the position title in the subject line.

Company Description

Chapman Management Group (CMG), a Washington, DC-based boutique property management firm specializing in affordable and multifamily housing across the DC, Virginia, and Maryland region, is seeking a LATAM Director of Finance & Property Operations. This is a senior role just below the executive level, ideal for a high-performing leader with the capability and ambition to grow into a C-suite position.