[Hiring] Director, Finance Systems & ERP @Smartsheet

Role Description

As Director, Finance Systems & ERP, you will lead the engineering organization responsible for Smartsheet’s financial technology ecosystem and define the long-term technical strategy for how these platforms evolve. You will own the architecture, engineering maturity, technical health, and delivery of systems supporting core financial operations, procurement, planning, payments, billing, revenue processes, and emerging monetization models.

This is a strategic and highly visible technology leadership role. You will lead major transformation initiatives including ERP modernization, billing transformation, and the evolution toward usage-based and consumption-based monetization. You will represent Corporate Systems in executive steering committees and major transformation programs, partnering closely with Finance, Accounting, Procurement, Product Engineering, Sales/GTM, Data, and other technology leaders.

You will partner closely with Product Managers across Financial Systems and Billing & Monetization to combine business and product strategy with a forward-looking technical strategy. You will be expected to challenge legacy architectures and operating models, identify opportunities to simplify and automate financial processes, and determine how modern software engineering, enterprise data, automation, and AI can improve how Finance technology operates.

You will report to the Senior Director of Corporate Systems and collaborate closely with Product and Engineering leaders across the organization.

Qualifications

• 10+ years of progressively responsible experience across financial systems, enterprise application engineering, ERP, software engineering, systems architecture, or related technical disciplines
• 5+ years of experience leading technical teams, including experience managing managers, senior engineers, architects, or other technical leaders
• Deep experience with NetSuite or comparable enterprise ERP platforms
• Demonstrated experience leading a major ERP implementation, reimplementation, or transformation program
• Strong understanding of financial business processes including record-to-report, procure-to-pay, order-to-cash, billing, payments, financial planning, accounting, and revenue-related workflows
• Experience with financial platforms such as Coupa, Planful, Stripe, ZoneBilling, Metronome, Avalara, or comparable technologies
• Experience with SaaS billing and monetization architectures
• Strong systems thinking and the ability to reason across connected architecture
• Demonstrated experience defining technical strategy and architecture
• Experience designing or evolving enterprise data architecture
• Experience partnering with enterprise Data Engineering or Analytics organizations
• Experience establishing modern engineering practices within enterprise application environments
• Understanding of modern AI capabilities
• Strong understanding of financial controls, auditability, security, data integrity, and compliance considerations
• Experience governing system integrators and technology vendors
• Experience partnering with Product Managers and senior business leaders
• Ability to operate comfortably from executive steering committee discussions to detailed architecture reviews
• Demonstrated ability to challenge legacy processes and architectures constructively
• Excellent analytical, verbal, and written communication skills
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, Business, or a related field - or equivalent practical experience

Requirements

• Own the technical strategy and long-term architecture for Smartsheet’s financial systems ecosystem
• Lead, coach, and develop the Financial Systems Engineering organization
• Serve as the senior technology leader for NetSuite and ERP
• Provide technology leadership for major Finance transformation programs
• Partner with Product Managers for Financial Systems and Billing & Monetization
• Shape the technology architecture required to support evolving SaaS monetization models
• Partner across Product Engineering, Sales/GTM, Finance, and Corporate Systems
• Establish clear architectural boundaries and systems of record
• Define the strategy for Finance systems data
• Partner closely with Data Engineering and Analytics teams
• Drive stronger data quality and observability across Quote-to-Cash and Finance workflows
• Establish an AI strategy for Financial Systems Engineering
• Evaluate and introduce AI-assisted and agentic capabilities
• Develop a strategy for automated testing and quality engineering
• Establish modern engineering practices across enterprise platforms
• Determine appropriate boundaries between native SaaS configuration and custom software
• Partner with Integration Engineering to ensure critical Finance integrations use scalable patterns
• Own the technical health and lifecycle of the Financial Systems portfolio
• Establish architecture reviews, technical standards, and engineering metrics
• Represent Financial Systems Engineering on executive steering committees
• Provide technical leadership across implementation partners and strategic vendors
• Partner with Finance leadership and other stakeholders
• Balance delivery of major transformation programs with operational reliability
• Build strong partnerships across various departments
• Recruit, develop, and retain engineering talent

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• Life insurance, short-term, and long-term disability plans
• 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day
• Opportunities for professional growth and development
• Company Funded Perks, including a counseling membership
• Teleworking options from any registered location in the U.S.
• Competitive base salary range