[Hiring] Deductions Analyst @Post Consumer Brands

Role Description

As a Deductions Analyst, Non‑Trade, you’ll play a critical role in protecting revenue, strengthening customer relationships, and driving continuous improvement across our order‑to‑cash process. In this role, you’ll dig into complex customer deductions, analyze root causes, and partner cross‑functionally to resolve issues efficiently and accurately. This is a great opportunity for someone who enjoys investigative work, values precision, and wants to make a visible impact in a collaborative, people‑first environment.

Responsibilities

• Research, analyze, and resolve customer deductions to determine validity and required follow‑up actions
• Verify deductions are set up accurately, including amounts, customer details, and reference numbers
• Identify deduction root causes (pricing, post‑audit, unsaleables, shortages/damages, fines and fees, etc.) and determine appropriate resolution paths
• Ensure deductions meet proof‑of‑performance requirements and prevent duplicate deductions
• Initiate and track collection efforts for unauthorized deductions, escalating internally when needed
• Process approved deductions, credits, and settlements accurately within the Deduction Management System
• Match repayments and reconcile credits, open cash, and deductions to resolve discrepancies
• Pull invoices, proof of performance, and supporting documentation from customer portals, brokers, or freight carriers
• Generate deduction reporting and share insights, trends, and recurring issues with internal partners
• Collaborate with Sales, Credit, Customer Operations, and other teams to resolve issues and improve processes
• Support continuous improvement initiatives and contribute ideas that make the work smarter and more efficient

Qualifications

• Two‑year accounting degree or certificate (or equivalent experience) with foundational knowledge of credits, debits, collections, and data entry
• 3–5 years of Accounts Receivable experience, with a strong focus on deduction resolution and collections
• Experience in the Consumer Packaged Goods (CPG) industry, deduction processing, proof of performance, and account reconciliation
• Strong analytical, critical‑thinking, and problem‑solving skills
• Exceptional attention to detail and organizational skills
• Self‑motivated, curious, and professional, with strong written communication abilities
• Comfortable working across multiple systems and collaborating with diverse teams
• Intermediate proficiency in Excel and Word
• Experience with Order‑to‑Cash or deduction management tools (e.g., HighRadius, GetPaid) is a plus

Benefits

• Meaningful impact: Your work directly protects revenue and improves how we serve our customers
• Ownership & autonomy: You’ll be trusted to manage complex issues and drive solutions from start to finish
• Collaborative culture: Work alongside supportive teammates who value partnership, curiosity, and continuous improvement
• Growth mindset: Be part of a company that combines the scale and stability of a big organization with the agility and attitude of a smaller one
• Remote flexibility: Enjoy the benefits of a remote role while staying connected to a Minnesota‑based team and community

Location & Travel

• This is a remote position open to candidates local to Minnesota only
• No regular travel is required