[Hiring] Deal Desk & Billing Specialist @MedTrainer

Role Description

We’re looking for a Deal Desk & Billing Specialist who loves details, understands systems, and takes pride in getting things right. In this role, you’ll be a critical control point in our revenue process — ensuring customer contracts flow cleanly from signature through Salesforce, NetSuite, and invoicing.

• Review signed customer contracts and validate that deal terms are accurately reflected in Salesforce before deals are marked Closed Won
• Ensure subscriptions are correctly configured in NetSuite, including pricing, billing schedules, and contract terms
• Validate and troubleshoot billing logic after Salesforce-to-NetSuite sync
• Ensure invoices are generated accurately and on time based on contract terms
• Investigate and resolve billing discrepancies by tracing issues across contracts, Salesforce, NetSuite, and invoicing
• Partner closely with Sales, Finance, and Customer Success, including customer-facing communication when billing issues arise
• Support high-volume, recurring billing operations in a subscription-based environment
• Help maintain strong finance controls and data accuracy as the company continues to scale

Qualifications

• 3–5 years of experience in Deal Desk, Billing, Revenue Operations, or Finance Operations
• Hands-on experience with Salesforce and NetSuite
• Proven ability to review contracts and translate terms into system configuration
• Strong attention to detail with excellent organizational and analytical skills
• Clear, professional communication skills in English and the ability to work cross-functionally
• Ability to trace issues end-to-end across multiple systems and identify root causes

Requirements

• Experience in a SaaS or subscription-based business
• Familiarity with revenue recognition principles (ASC 606 / IFRS 15)
• Experience supporting audits or finance-led control environments
• Ability to build reports or dashboards in Salesforce or NetSuite
• Experience enforcing pricing, discounting, and contract approval processes
• Comfort managing high-volume recurring billing (3,000+ customers, mostly monthly)

Benefits

• Competitive salary range from 45,000 MXN to 55,000 MXN monthly salary
• Major medical expenses insurance
• Savings Plan (Caja de Ahorro)
• English classes
• Discount coupons for various medical specialties

Application Requirements

This is a fully remote position in Mexico. We are only considering candidates who are Mexican citizens or legally authorized to work in Mexico. Please attach your updated CV in English when applying.