[Hiring] Credit Risk Review - Strategic Insight Team Manager @KeyBank

Role Description

Credit Risk Review (CRR) operates as an independent Second Line of Defense function that provides objective assessment of credit risk and credit risk management practices. CRR performs ongoing credit reviews, validates risk ratings and credit quality, identifies emerging portfolio risks, and provides timely insights to management and the Risk Committee.

The Strategic Insights Team (SIT) Manager is the integrative leadership role responsible for converting CRR’s mandate and priorities into a sustainable operating model. The Manager leads a multidisciplinary team spanning strategy, quality, business operations and administration, technology and AI enablement, and data and reporting. The role has enterprise accountability for CRR planning, execution infrastructure, tools, quality, governance, reporting, regulatory readiness, and continuous improvement.

Success requires strong credit-risk judgment, sustained leadership presence, organization, creative problem-solving, and the ability to lead multiple interdependent workstreams while anticipating downstream impacts.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business, Data/Analytics, Risk Management, or a related field required.
• Master’s degree or other advanced degree preferred.
• 15+ years of relevant experience in credit risk, credit review, portfolio management, risk management, strategy, analytics, banking operations, consulting, or a related discipline preferred.
• Demonstrated success leading people and a complex strategy, transformation, operations, or risk-governance function required.
• Experience designing or materially rebuilding an operating model, governance framework, enterprise program, or execution infrastructure strongly preferred.
• Significant experience leading multiple concurrent, interdependent initiatives with competing deadlines and senior-level visibility required.
• Experience translating credit, risk, data, quality, operational, and regulatory information into executive-level recommendations and communications required.
• Experience presenting to senior management, governance committees, regulators, auditors, or boards strongly preferred.
• Direct Credit Risk Review or loan-review leadership experience, and experience in an independent Second or Third Line function, strongly preferred.
• Experience with annual risk-based planning, risk assessment, capacity modeling, KPI frameworks, quality programs, GRC, controls, issues management, technology tools, automation, or AI-enabled workflows preferred.

Requirements

• Lead the design and continuous evolution of CRR’s operating model, governance, organizational responsibilities, management routines, processes, tools, and supporting infrastructure.
• Establish CRR’s strategic agenda and translate priorities into coordinated initiatives, milestones, ownership, dependencies, communications, and measurable outcomes.
• Lead strategic planning, annual risk-based coverage planning, risk-assessment recalibration, capacity analysis, staffing scenarios, and prioritization.
• Own CRR’s performance-management infrastructure, including KPI design, definitions, data integrity, thresholds, governance, reporting, and escalation.
• Apply strong knowledge of commercial and consumer credit, portfolio management, risk ratings, underwriting, ongoing monitoring, problem-credit management, sampling, and credit review practices.
• Lead CRR’s Risk Intelligence, ongoing monitoring, red-flag, analytics, dashboard, and management-reporting capabilities.
• Provide leadership oversight of Quality Verification and use results to strengthen methodology, training, tools, guidance, and execution.
• Serve as business sponsor and product owner for CRR tools and data solutions from concept and requirements through testing, implementation, adoption, guidance, maintenance, and enhancement.
• Oversee CRR’s GRC domain, RCSA and control environment, findings and remediation infrastructure, Enterprise Disposition Log, notifications, user access, records retention, disaster recovery, and closure-related activities.
• Serve as CRR Policy Manager and coordinate policy, standards, procedures, methodology, and guidance updates.
• Serve as a primary CRR representative for regulatory updates and examinations, Internal Audit, external quality assessments, and other third-party reviews.
• Lead, coach, and develop professionals across strategy, quality, business operations and administration, technology and AI enablement, and data and reporting.
• Build trusted relationships and communicate effectively with direct reports, CRR staff, peers, senior leaders, committees, technical partners, regulators, and auditors.

Benefits

• This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually.
• Placement within the pay range may differ based upon various factors, including but not limited to skills, experience, and geographic location.
• Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Company Description

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].