[Hiring] Collections Specialist @Assist World

Role Description

We're a staffing agency and we're looking for a proactive, firm, and results-driven Collections Specialist to work closely with a successful business owner and take full ownership of our Accounts Receivable functions. If you are someone who isn’t afraid of a past-due account, knows how to push things over the finish line, and brings a blend of sharp collections skills and persuasive communication, this role is for you.

What You'll Be Doing

• Accounts Receivable & Collections
  • Own Collections: Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices without needing constant supervision.
  • Proactive Outreach: Confidently contact clients, follow up on late payments, and negotiate payment arrangements to bring overdue accounts current.
  • Problem-Solving Accounts: Identify reasons for payment delays, navigate pushback or difficult client interactions, and resolve billing disputes efficiently.
  • Track & Report: Keep accurate records of all collection efforts, payment statuses, and client communications.
• Invoicing & Financial Admin
  • Invoice Management: Assist with generating, issuing, and keeping track of invoices accurately and on time.
  • Financial Record Keeping: Maintain up-to-date account records, reconcile entries, and assist with basic administrative accounting tasks using tools like QuickBooks.
  • Process Improvement: Spot bottlenecks in the billing and collection pipeline and work out practical ways to improve cash flow.

Qualifications

• Strong AR & Collections Experience: Proven track record of managing receivables, handling past-due accounts, and lowering aged balances.
• Sales & Persuasion Skills: The ability to negotiate effectively, overcome objections, and push for resolutions while maintaining a professional relationship.
• Accounting & Admin Knowledge (Nice to Have): Hands-on experience with QuickBooks, invoicing workflows, and basic bookkeeping or financial admin.
• Clear Communication: Excellent written and verbal English skills with a confident, direct style.
• Self-Sufficiency: Ability to work independently in a fast-paced, remote environment and manage multiple priorities seamlessly.

Requirements

• Assertive & Persistent: Not afraid to hold clients accountable or follow up relentlessly until an account is settled.
• Confident: Comfortable picking up the phone or reaching out directly to resolve stalled payments.
• Practical & Solution-Oriented: Focused on getting results and collecting funds rather than getting bogged down in obstacles.
• Resilient: Able to handle challenging conversations smoothly without losing focus or momentum.

Benefits

• $1,200 - $1,600 a month
• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• NO TRACKER. NO PROBLEM

Application Process

As part of the initial application, you'll be asked to record a 2–3 minute video. Please briefly cover:

• Your background in Accounts Receivable and Collections.
• How you handle difficult or past-due client accounts.
• An example of an account you successfully collected on when it seemed stuck.
• Why you think you'd be a great fit for this role.

Important Hiring Note / Eligibility

We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location. Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.