[Hiring] CDD Operations Analyst @LemFi

Role Description

LemFi is the financial engine for people the world wasn't built to serve, processing remittances, multi-currency accounts, credit, savings, and eSIMs across more than 21 countries. Our Compliance Operations team is the reason our customers can trust every transaction they send.

As a CDD Operations Analyst within the Client Due Diligence Operations team , you will play a critical role in protecting LemFi and its customers from financial crime while enabling safe and seamless access to our products. Reporting to the Customer Due Diligence (CDD) Manager, you will operate at the heart of day-to-day compliance decision making, balancing regulatory obligations with customer experience in a fast-growing fintech environment.

In this role, you will:

• Review alerts, assess customer risk, perform due diligence, and respond to partner and customer compliance requests.
• Contribute directly to maintaining strong AML and CFT controls while supporting LemFi’s mission to deliver accessible and trustworthy financial services at scale.
• Work collaboratively across Transaction Monitoring & Sanctions, Customer Due Diligence, Fraud, and Investigations.

Qualifications

• 1-3 years of AML and/or CDD compliance experience within a fintech, financial institution, or advisory/audit company.
• Hands-on experience with KYC reviews, ID verification, enhanced due diligence, sanctions, and transaction monitoring alerts.
• Ability to independently assess customer risk and make defensible decisions.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office or Google Sheets for case management and reporting.
• Excellent organizational skills with strong attention to detail.

Requirements

What you'll build and own:

• Review & Decide: Assess transaction monitoring, customer verification, and sanctions screening alerts and make accurate, timely decisions.
• Investigate Risk: Perform enhanced due diligence on higher risk customers and provide clear, well-reasoned recommendations to Compliance leadership.
• Escalate Appropriately: Conduct first-level reviews of customers or transactions displaying red flags and escalate suspicious activity when required.
• Support Partners: Fulfill due diligence and RFI requests from payments and banking partners in line with agreed SLAs.
• Serve Customers: Respond to compliance-related customer tickets with clarity, professionalism, and empathy.
• Collaborate & Learn: Work cross-functionally and continuously build knowledge of emerging AML typologies, risks, and criminal trends.

Benefits

Why Join LemFi?

• Your work here puts money back into families' pockets.
• You'll take on some of the hardest problems in finance alongside people who do their best work when the stakes are real.
• We move fast and we expect a lot, because our customers can't afford for us to do otherwise.
• In return, you get room to own real problems, global impact you can see, and a team that won't slow you down.
• Bring grit and ownership and there's a place for them here.
• Ambition belongs here, come and show us yours.

Interview Process

• Role-based skills assessment
• Hiring Manager Interview (30mins)
• Final interview (Technical and behavioural) with the Hiring team (45mins)