[Hiring] Cash Specialist @Crum & Forster

Role Description

Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.

Are you a problem solver – with outstanding research capabilities, organization, and communication skills? One of Crum & Forster’s fastest-growing divisions is looking for a Cash Specialist for our Cash Application Team. Must have general accounting and accounts receivables background and the ability to ensure that all collected insurance premium is applied within established timelines. Must also thrive on delivering great customer service to our customers, agents, and internal stakeholders in a fast-paced environment, and the desire to join a Great Place to Work-rated Company with an exceptional culture and generous benefits.

What you will do for C&F:

• Assist Cash Team with researching and processing daily cash receipt details into the appropriate receivable system to the correct customer account and policy transaction.
• Assist Cash Team in reconciling remittances to account receivable balances.
• Assist Cash Team with unapplied cash application.
• Review Unapplied/Unallocated reports on a regular basis to clear unapplied items.
• Correct misapplied cash as needed.
• Process cash transfers.
• Daily/monthly cash balancing.
• Assist Cash Team and Collector(s) with premium/commission discrepancies and overpayments/underpayments.
• Data entry of payment requests into the check processing system.
• Answer customer service phone calls and emails within established guidelines.
• Projects or duties as assigned by Manager.
• Communicate any customer service issues to Manager.
• Assists manager with updating and documenting workflow processes and changes.

Qualifications

• High school diploma and 3+ years of accounts receivable and general accounting experience.
• Associates degree preferred but not required.
• Knowledge of accounts receivable and general accounting principles.
• Property & Casualty experience preferred.
• Proven ability and aptitude with the Microsoft Office suite of programs (Word, Excel and Outlook).
• Excellent verbal and written communications skills as well as above average math skills.
• Ability to work in a fast paced environment and prioritize workload.
• Demonstrates attention to detail.
• Experience in providing excellent customer service both internally and externally.
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

Benefits

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision, focused on your whole family’s wellness.
• Opportunities for career development, including tuition reimbursement and professional training.
• A dynamic, ambitious, fun and exciting work environment.
• Encouragement of social and community responsibility through matching donation programs and volunteer opportunities.