[Hiring] Cash Posting Specialist @Pennant Services

Role Description

Leading their Cluster’s operations in providing world-class best practices for cash collections and reconciliation for the Cluster’s Home Health & Hospice agencies.

• Collaborating with the Revenue Cycle Portfolio Leaders in developing, monitoring, and maintaining those world-class best practices for their Cluster.
• Partnering with other billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources within the Home Health & Hospice Segment in shared ownership to ensure a world-class AR function across the organization.

Qualifications

• At least five years’ experience cash posting.
• At least three years' in health care billing and collections management, preferably in home health and/or hospice operations.
• Experience with eClinical Works, HCHB, and Excel is required.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to manage detailed information accurately.
• Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.
• Demonstrates ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.

Requirements

• Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders.
• Provides coverage for cash posters in the event of short-term or unexpected absences.
• Partners with cluster Executive Directors and/or Revenue Cycle Portfolio Leaders to provide training to Cash Posters.
• Establishes and maintains positive and collaborative working relationships with Portfolio Billers and Collectors.
• Maintains a comprehensive working knowledge of payor contracts and ensures that payors are collecting according to contract provisions.
• Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for agency personnel.
• Partners with cluster Executive Directors and/or AR Market Leaders, as well as Billers/Billing Managers, on payor projects in a timely manner.
• Attends Agency BAM meetings to identify and report on Collections received.
• Review, research, and post various types of funds daily.
• Prepare cash reports and reconcile daily.
• Resolve discrepancies by coordinating with internal teams.
• Research and clear all unidentified cash accounts monthly.
• Manage automated payment files and handle exceptions.

Benefits

• Competitive Total Rewards Package that meets employees’ needs.
• Choice of medical, dental, and vision plans.
• Retirement savings opportunities through a 401(k) plan with company match.
• Comprehensive benefits package.
• Recognition through Moments of Truth Program.
• Support for professional growth and development with free e-courses and training sessions.