[Hiring] Cash Application Associate @Computer Task Group, Inc

Role Description

CTG is seeking to fill a LEAF Cash Application Associate opening for our client.

Primary Responsibilities:

• Apply customer payments accurately and timely.
• Process cash receipts including lockbox, credit cards, ACH/portal payments, wires, and checks.
• Create payment batches and reconcile bank reports to cash receipts.
• Research and resolve unapplied cash, payment exceptions, discrepancies, and customer disputes.
• Process customer/dealer refunds, overpayments, adjustments, and credit card chargebacks.
• Research unapplied checks and determine appropriate account application.
• Prepare reports for unapplied cash, returns, and wires.
• Collaborate with internal departments to resolve payment and reconciliation issues.
• Follow risk, regulatory, and internal control requirements.

Scope of Responsibilities:

• Cash application, payment processing, account reconciliation, research, and exception resolution.
• Maintain accurate records and escalate issues as required.

Qualifications

• Cash application, accounts receivable, payment processing, or reconciliation experience.
• Understanding of customer payments and invoices.
• Strong computer, analytical, research, and communication skills.
• High attention to detail and accuracy.

Requirements

• Banking, financial services, leasing, or accounting experience preferred.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Benefits

• The expected base salary for this position ranges from $18.68 - $31.14/hour.
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
• A competitive benefit package is also offered.