Role Description
The Loan Administrator will function as a blend of loan coordinator, pipeline manager, and administrative support. The Loan Administrator will assist the Business Banking team and Retail Lenders in their daily duties including:
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Inputting loan requests and renewals into the LOS/Abrigo
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Preparing memos and providing service related to existing and proposed loan requests
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Obtaining and coordinating loan documents
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Working with outside service providers to arrange loan closings
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Providing high-level customer service support
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Tracking loan maturities, covenant tests, and renewals
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Performing special projects and other duties as directed by management
Qualifications
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Three years to five years of similar or related experience
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A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through on-the-job training or apprenticeship
Requirements
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Assists Relationship Managers with preparing packages for underwriting by gathering and tracking necessary documentation related to financial packages
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Inputs loan requests into the LOS
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Coordinates third-party reports and loan closings
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Works with title companies and closing attorneys and post-closing compliance
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Assists and works with RMs and Treasury Management team with all aspects of client deposit accounts, deposit account maintenance, and compliance
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Portfolio maintenance: renewals, covenants, compliance, insurance, past dues, pipeline reviews, loan compliance
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Supports day-to-day client servicing needs
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May occasionally call on business clients/prospects in partnership with the Relationship Managers to support business relationships
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Coordinates RM networking activities
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Performs other job-related duties as assigned
Benefits
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Full-time position
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VEVRAA Federal Contractor
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Request Priority Referral of Protected Veterans
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EOE Protected Veterans/Disabled
Performance Measurements
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Comply with the letter and spirit of the bank's Code of Business Conduct and Ethics
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Maintain the confidentiality of customer and any other sensitive information
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Be punctual and have regular attendance
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Ensure that the department provides friendly, professional, timely, and personal service to all customers
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Ensure that all lending activity is within established policies and regulations
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Keep management informed regarding key operational issues affecting the department
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Complete required training and undertake additional training as needed to increase job knowledge and maximize productivity
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Acquire and maintain a working knowledge of regulations and bank procedures; comply with the provisions of the Bank Secrecy Act and other laws and regulations
Knowledge and Skills
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Business Banking and Retail loan documentation skills including understanding of certain documents used in loan transactions
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Proficiency with the bank's loan processing software; familiarity with Abrigo and FIS a plus
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Proficiency with Microsoft Office products, especially Excel
Physical Requirements
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Frequently move about inside the office to interact with associates or clients and access office machinery and file cabinets
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Constantly operate a computer and other office productivity machinery, such as a calculator, photocopier, and printer
Work Environment
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Operates in a professional office environment
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May require travel to branches and other locations
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Routinely uses standard office equipment such as calculators, computers, phones, photocopiers, filing cabinets, and fax machines