[Hiring] Billing Specialist @The Mortgage Law Firm

Role Description

We are seeking a detail‑oriented and deadline‑driven Billing Specialist to join our law firm, which represents mortgage servicers and focuses on foreclosure, bankruptcy, litigation, and eviction matters. In this role, you will be responsible for ensuring accurate, timely, and compliant billing across multiple lines of business. The ideal candidate thrives in a fast‑paced environment, stays organized while managing competing priorities, and delivers exceptional support to both internal teams and external clients.

• Learn and apply client‑specific deadline requirements, including proper documentation standards, prerequisites, and the use of specialized technology platforms.
• Maintain accurate updates in the case management system, documenting efforts, status changes, and any impediments affecting billing workflows.
• Stay informed on industry practices and ongoing updates issued by the firm and its clients.
• Generate and submit invoices using both automated tools and manual processes as required.
• Provide clients with projected fees and costs in accordance with state, business line, client, and investor guidelines.
• Submit fee requests in alignment with internal matrix mapping and firm standards.
• Manage collection efforts for invoice‑specific issues and resolutions.
• Conduct research or collaborate with management and cross‑functional teams to address gaps impacting billing processes.
• Coordinate with internal and external partners to ensure smooth and efficient billing operations.
• Perform additional duties and support tasks as assigned.

Qualifications

• Excellent verbal and written communication skills, with the ability to clearly convey complex billing information.
• Strong adaptability and comfort adjusting to real‑time changes in workflows or requirements.
• High school diploma or equivalent (GED) required.
• Proficiency with technology tools and software applications; preferred skills include Microsoft Office (Outlook, Access, SharePoint), Adobe, and accounting software platforms.