[Hiring] Billing Manager @Gismart

Role Description

Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora your go-to tool for self-awareness, stronger relationships, and personal growth.

• Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics)
• Negotiating terms and conditions with the payment providers
• Working closely with the product managers, support team, finance department, management, and development team
• Doing research on the most popular payment methods in different markets

Qualifications

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager
• Experience with chargebacks, refunds, performance metrics, cost optimization, etc.
• Strong analytical mindset and systematic approach to problem-solving
• Ability to work independently and formulate hypotheses and solutions to assigned problems
• Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others
• Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau
• Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc.
• Upper-Intermediate level of English or higher

Requirements

• Experience in the financial or banking sector would be a plus
• Experience working with payment systems
• Understanding of unit economics and data-driven decision-making methodology
• Experience creating technical requirements for developers and running A/B tests
• Experience in negotiations with business partners

Benefits

• Remote-First Culture: Flexible working schedule and the option to work anywhere in the world, either remotely or in one of our corporate hubs
• Сoworking Compensation: 100% compensation for coworking spaces in Ukraine (except Kyiv) and 50% compensation for coworking spaces worldwide
• Free Office Lunches: Delicious free lunches for everyone working from our hubs
• Public Holidays Policy: Observance of public holidays based on the Ukrainian or Polish holiday calendars, with 12 public holidays per year for employees in other locations
• 100% Sick Leave Compensation
• Mental and Physical Health: Partial coverage of medical insurance, sports activities, and therapy costs
• Personal Equipment Policy: Provision of necessary equipment or coverage of maintenance costs for personal tools
• Personal Learning and Development: Coverage of 70% of professional development courses and 100% of corporate English courses
• Time-Off Policy: 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
• Corporate Events: Organization of corporate events and team-building activities across all Gismart hubs