[Hiring] Billing Coordinator @Zelh

Role Description

We are looking for a detail-oriented Billing Coordinator to join our team and support accurate and timely billing for customer shipments. In this role, you’ll be responsible for:

• Customer invoicing
• Billing accuracy
• Resolving discrepancies
• Maintaining accurate shipment and billing data

You’ll work closely with Sales, Operations, and Finance teams to ensure invoices are processed correctly and on time.

Key Responsibilities

• Customer Billing & Invoicing: Generate and review invoices for freight shipments, ensuring all billing information is accurate and complete.
• Billing Verification: Check rates, accessorial charges, fuel surcharges, and agreed pricing before invoices are finalized.
• Invoice Adjustments: Process billing adjustments, credits, and rebills when needed.
• Billing Issue Resolution: Investigate billing discrepancies and work with Sales and Operations teams to resolve them in a timely manner.
• Client Communication: Respond professionally to client questions and inquiries related to invoices and billing.
• Data Accuracy: Maintain accurate shipment and customer information in internal systems and follow established billing procedures.
• Documentation & Reporting: Maintain proper billing documentation and records, ensuring information is complete and ready for review or audit.
• Month-End Support: Assist with billing deadlines and month-end activities.
• Process Improvement: Identify recurring billing issues and suggest ways to improve accuracy and efficiency.

Qualifications

• 1–3 years of experience in billing, finance operations, logistics, or a similar administrative role
• Experience with billing, invoicing, or accounts receivable is preferred
• Experience in logistics, transportation, or freight brokerage is a strong advantage
• Strong attention to detail and accuracy
• Good problem-solving and analytical skills
• Good communication skills
• Ability to manage multiple tasks and meet deadlines
• Comfortable working with systems, data, and Excel
• Ability to work independently and as part of a team
• Bachelor’s degree or equivalent professional experience

Requirements

• Schedule: Mon–Fri, 07.00-16.00 CST
• Competitive Salary in USD
• Work type: Remote
• 10+ business days of paid time off, 15 after 2 years
• Equipment provided