[Hiring] Billing Analyst @Brain Bubble LLC

Role Description

As the Billing Analyst, you will oversee the end-to-end invoicing process to ensure accurate and timely invoicing, payment collection, and application. You will collaborate cross-functionally to provide an exceptional client experience for our customers and internal stakeholders. Strong communication skills and meticulous attention to detail are desirable and essential for successfully managing multi-departmental tasks in a fast-paced environment.

Responsibilities and Duties

• Ensure that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations.
• Investigate and resolve billing discrepancies and errors.
• Recommend improvements to the invoicing process.
• Monitor customer accounts for timely payments and provide reports to management on overdue accounts.
• Run reports for management and conduct research to aid in the investigation of invoicing discrepancies and errors.
• Respond to customer inquiries regarding invoices.
• Collaborate with key business partners to move forward key initiatives and improvements.
• Special projects as assigned.

Qualifications

• Bachelor's Degree in a related area or equivalent combination of education and experience.
• 2+ years of experience in invoicing, accounting, or related fields.
• ConnectWise experience a plus.
• Intermediate to Proficient Excel skills required.
• Microsoft Office experience required.

Soft Skills

• Strong verbal and written communication and interpersonal skills required.
• Demonstrated ability to prioritize work and manage multiple projects concurrently.
• Ability to work independently.
• Ability to interpret contract terms and conditions and identify challenges as it relates to invoicing.

Good to Have

• Experience with collections and US client support.

Benefits

• 13th Month Pay
• Competitive Salary (USD Based)
• Permanent WFH
• Professional Growth and Training
• Supportive Work Environment