[Hiring] Bilingual Accounts Receivable Specialist @Frontline Managed Services

Role Description

Our Accounts Receivable Specialist facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients to accurately maintain and collect account balances within the specified terms of engagement.

This is a fully remote position based in Ontario, Canada.

This role supports a client based in France , and all business communication with the client is conducted in French (both verbal and written) on a daily basis. Fluency in both French and English is required.

Compensation - Annual salary for this role ranges from $65,000 – $75,000 CAD , commensurate with skills and experience.

Schedule/Shift - This role supports a France-based client and requires keeping Central European Business Hours which translates to early morning hours in Ontario approximately 3:30 AM – 11:30 AM ET

What You’ll Do

• Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolio
• Facilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flow
• Acts as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationship
• Keeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection Software

Qualifications

• Fluency in French and English , with the ability to conduct professional business communications (written & verbal) in both languages.
• It is expected that daily communications with client are done in French.
• Strong critical thinking, research, problem-solving, and analytical skills
• Proficient in Microsoft Office with an emphasis on Excel and Outlook
• Effective communication skills, verbal and written, with proficiency in grammar and punctuation

Requirements

• High school diploma or equivalent; bachelor’s degree preferred
• A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred
• Previous law or accounting firm experience is preferred

Physical Demands/Work Environment

Prolonged periods of sitting at a desk are required to operate a computer.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.