[Hiring] Admin Assistant - Finance @Call 4 Health

Role Description

The Administrative Assistant – Finance supports the Finance team with billing and collections activities, invoice processing, contract administration support, mail management, and payment processing. This role requires strong attention to detail, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced, remote environment. Responsibilities and tasks may be modified, added, or reassigned at any time based on business needs.

Qualifications

• 2+ years of administrative experience (finance, billing, or accounting support preferred).
• Strong attention to detail and accuracy with numbers and documentation.
• Professional written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, Outlook, Word); comfort learning new systems.
• Ability to handle confidential information with discretion.
• Reliable internet connection and ability to work effectively in a remote environment.
• Experience with invoicing/collections and basic accounts receivable workflows (preferred).
• Experience working in healthcare, call center, or service-based environments (preferred).
• Familiarity with CRM/ticketing tools and/or accounting platforms (e.g., QuickBooks, NetSuite) (preferred).
• Exposure to AWS or technical system transitions (support role) (preferred).

Requirements

• Assist with preparing, issuing, and tracking client invoices.
• Support billing reconciliation by reviewing data sources and verifying invoice accuracy.
• Maintain organized invoice records and supporting documentation.
• Support collection efforts by monitoring aging reports, preparing client follow-ups, and documenting outreach.
• Coordinate with internal stakeholders to resolve billing discrepancies and payment delays.
• Update notes and status for accounts in tracking logs/systems.
• Maintain and update client contract records (renewals, amendments, term updates, and contact changes).
• Support contract routing for review/approval and ensure final documents are filed appropriately.
• Assist with system updates related to client/account changes (including AWS-related system transitions as assigned).
• Gather mail (or coordinate with designated mail service), scan, and route items to appropriate parties.
• Prepare deposits and coordinate processing of checks (including documentation and tracking).
• Maintain logs of received payments, deposits, and related supporting documents.
• Provide administrative support to Finance leadership (scheduling, meeting notes, document preparation).
• Support audits and reporting requests by compiling and organizing documentation.
• Maintain organized digital filing systems and ensure records retention standards are met.

Company Description

Call 4 Health is an Equal Opportunity Employer (EEO). We are committed to providing a workplace free of discrimination and harassment and to creating an inclusive environment for all employees.