Role Description
Labcorp is seeking a remote Accounts Receivable Specialist I to join our team!
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM EST.
Job Responsibilities
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Review, process, and resolve denied insurance claims in accordance with established Standard Operating Procedures (SOPs).
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Research payer requirements, policies, websites, and internal systems to identify claim issues, obtain accurate billing information, and determine appropriate next steps.
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Identify denial trends and payer-related issues and communicate findings to leadership and partner teams.
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Contact insurance companies, physicians, patients, and other stakeholders to obtain required information and facilitate claim resolution.
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Manage assigned Accounts Receivable (AR) inventory and ensure aged AR is worked in accordance with established SOPs and departmental guidelines.
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Maintain accurate account documentation and records while responding to inquiries and supporting claim resolution efforts.
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Collaborate with internal teams and external partners to ensure timely and accurate account resolution.
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Meet established production and quality metrics through effective organization, time management, attention to detail, and accurate processing of denials.
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Support operational and departmental objectives while adapting to changing priorities.
Qualifications
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High school diploma or GED equivalent.
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1+ years of experience in medical billing, healthcare revenue cycle, or a related field.
Requirements
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Associate's degree in Accounting, Finance, Healthcare Administration, or a related field.
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Customer service, call center, or healthcare support experience.
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Experience with insurance denials management or Revenue Cycle Management (RCM).
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Experience with medical billing systems and platforms such as LCBS, LCLS, and Mobius View.
Benefits
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Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
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Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
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Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.