Role Description
Transform Accounts Receivable Operations Through Precision Automation and Financial Intelligence. Shape the future of finance through smarter processes and decisions! Become an Accounts Receivable Specialist at Emapta and drive collections efficiency, recovery accuracy, and workflow improvements across international operations. Reduce financial risks, support automation initiatives, and advance your global career through mentorship, continuous upskilling, and top 1% opportunities.
Qualifications
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2 to 3 years of relevant experience in accounts receivable, collections, credit management, or related finance operations.
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Experience in a finance or shared services environment.
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Experience with collections software and financial systems.
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Proficiency in Microsoft Office applications, particularly Excel.
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Familiarity with GetPaid, NetSuite, DNBi, and Salesforce (preferred).
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Strong analytical and problem-solving skills with exceptional attention to detail.
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Excellent written and verbal communication skills.
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Strong customer service orientation and ability to build professional relationships with stakeholders.
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Experience in the media industry (an advantage).
Requirements
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Execute bad debt write-off and third-party agency placement processes.
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Serve as the primary point of contact for markets and Shared Services teams on bad debt-related matters.
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Monitor account credit status and request updates from relevant stakeholders.
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Track accounts under bankruptcy proceedings, manage associated requirements, and file Proofs of Claim (POCs).
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Maintain accurate invoice, settlement, and litigation records.
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Generate, update, and maintain reports on bad debt and recoveries.
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Build and maintain strong professional relationships with internal teams and external partners.
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Support process standardization, operational improvements, and automation initiatives.
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Document and update policies, procedures, and process guidelines.
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Conduct refresher sessions on bad debt management and third-party agency processes.
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Resolve service tickets and complete assigned tasks within established deadlines.
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Participate in special projects and provide additional operational support as required.
Benefits
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Day 1 HMO coverage with free dependent.
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Competitive Salary Package.
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Night differential pay to maximize your earnings.
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Temporary WFH arrangement.
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Prime office location in Makati (Easy access to MRT stations, restaurants, and banks).
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Fixed weekends off.
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Fully customized Emapta laptop with peripherals.
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Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure).
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Unlimited upskilling through Emapta Academy courses.
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Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
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Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!).
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Unlimited opportunities for employee referral incentives across the organization.
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Standard government and Emapta benefits.
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Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash).
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Fun engagement activities for employees.
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Mentorship and exposure to global leaders and teams.
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Career growth opportunities.
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Diverse and supportive work environment.