[Hiring] Accounts Receivable Specialist @Airspace

Role Description

The Accounts Receivable Specialist is responsible for handling all aspects of the accounts receivable process, including:

• Generating invoices
• Tracking payments
• Maintaining accurate records
• Assisting with collections

You will work closely with clients and internal teams to ensure timely and accurate payment processing while contributing to the overall financial health of the company.

Responsibilities

• Prepare and issue accurate invoices based on customer contracts and shipment details in a timely manner.
• Monitor accounts for payment activity, ensuring all payments are received and recorded accurately in the system.
• Follow up on overdue invoices and work with clients to resolve payment discrepancies or issues.
• Coordinate with the collections team to ensure timely resolution.
• Assist in reconciling customer accounts and identifying any discrepancies or issues.
• Resolve billing discrepancies with customers as needed.
• Serve as the point of contact for customers regarding their account status, payments, and billing inquiries.
• Provide excellent customer service to foster positive relationships.
• Regularly review aging reports and assist with identifying and prioritizing overdue accounts.
• Provide updates to the Accounts Receivable Manager on any accounts requiring special attention.
• Maintain accurate and up-to-date customer account information and transaction records.
• Ensure that all payments, adjustments, and credits are entered into the system correctly.
• Help prepare reports on accounts receivable performance, aging status, and payment trends for management review.
• Work closely with other departments (e.g., Yield Management, Revenue and Operations) to resolve billing issues and ensure accurate and timely invoicing.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field.
• At least 2+ years of experience in accounts receivable, ideally within the transportation, logistics, or supply chain industry.
• Proficiency in Excel.
• Strong attention to detail and ability to maintain accuracy in financial records.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently as well as part of a team.
• Positive attitude with a strong customer service focus.
• Ability to work a schedule that overlaps hours with US team and time zone.

Core Values

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.