Role Description
The Accounts Receivable Specialist is responsible for handling all aspects of the accounts receivable process, including:
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Generating invoices
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Tracking payments
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Maintaining accurate records
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Assisting with collections
You will work closely with clients and internal teams to ensure timely and accurate payment processing while contributing to the overall financial health of the company.
Responsibilities
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Prepare and issue accurate invoices based on customer contracts and shipment details in a timely manner.
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Monitor accounts for payment activity, ensuring all payments are received and recorded accurately in the system.
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Follow up on overdue invoices and work with clients to resolve payment discrepancies or issues. Coordinate with the collections team to ensure timely resolution.
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Assist in reconciling customer accounts and identifying any discrepancies or issues. Resolve billing discrepancies with customers as needed.
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Serve as the point of contact for customers regarding their account status, payments, and billing inquiries. Provide excellent customer service to foster positive relationships.
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Regularly review aging reports and assist with identifying and prioritizing overdue accounts. Provide updates to the Accounts Receivable Manager on any accounts requiring special attention.
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Maintain accurate and up-to-date customer account information and transaction records.
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Ensure that all payments, adjustments, and credits are entered into the system correctly.
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Help prepare reports on accounts receivable performance, aging status, and payment trends for management review.
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Work closely with other departments (e.g., Yield Management, Revenue and Operations) to resolve billing issues and ensure accurate and timely invoicing.
Qualifications
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Associate’s or Bachelor’s degree in Accounting, Finance, or a related field.
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At least 2+ years of experience in accounts receivable, ideally within the transportation, logistics, or supply chain industry.
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Proficiency in Excel.
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Strong attention to detail and ability to maintain accuracy in financial records.
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Excellent written and verbal communication skills.
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Strong problem-solving abilities and ability to manage multiple priorities in a fast-paced environment.
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Ability to work independently as well as part of a team.
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Positive attitude with a strong customer service focus.
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Ability to work a schedule that overlaps hours with US team and time zone.
Core Values
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We are One Team. We believe we all accomplish more when we are working together.
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We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
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We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
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We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
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We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Company Description
From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time.
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Our proprietary AI-powered platform is the most advanced of its kind, awarded and protected by multiple patents.
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We provide speed, reliability, and transparency unrivaled in time-critical logistics.
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With offices in the United States and Europe, we are rapidly scaling into new markets and industries.
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Backed by leading investors, Airspace has raised $140M to date.