[Hiring] Accounts Receivable Operations Analyst @SSM Health

Role Description

Are you a healthcare revenue cycle professional who enjoys using data to drive results? Join SSM Health as an Accounts Receivable Operations Analyst and help reduce AR aging, prevent denials, accelerate cash collections, and improve revenue cycle performance.

In this remote role, you'll analyze AR, denial, and claims data, develop dashboards, identify trends, and provide actionable insights that support Hospital Billing (HB) and Professional Billing (PB) operations. You'll partner with leaders to prioritize opportunities, resolve payer issues, and improve financial outcomes.

Make a measurable impact on revenue cycle performance in a mission-driven healthcare system.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Three years’ experience

Requirements

• Collaborates with key decision makers to identify and solve a variety of business or operational problems and objectives.
• Interprets data, identifies trends, utilizes benchmark data, creates data visualization and applies data to business operations.
• Develops specifications of analytic and reporting needs through participation in project teams or meetings with internal/external customers for projects and ad hoc requests.
• Utilizes a variety of databases and query tools to gather data.
• Ensures all requirements are well-defined from the customer to meet reporting and analysis specifications.
• Ensures data integrity, data quality and assists leaders by providing insights into the daily operations and overall business operations.
• Works closely with technical and build team members to establish reporting and dashboards within applications that will support operations.
• Develops and maintains dashboards which include weekly, monthly, and quarterly reporting to regions and ministries.
• Partners with customers, peers and cross functional teams to discover needs; and proactively offers options and solutions.
• Assists with the evaluation, analysis, and development of reporting and analytical tools to analyze department and division performance indicators; presents information to customers in clear, concise, and useful formats.
• Leverages skilled analytic techniques necessary to meet needs of business users.
• Supports both new and ongoing operational reporting needs, business process redesign, process improvement initiatives by providing data insights.
• Performs other duties as assigned.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Company Description

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.