Role Description
The AR Manager at Cadence Education is a key role responsible for managing the accounts receivable function, ensuring timely and accurate billing, collections, and reporting. This position plays a critical role in maintaining strong financial health for the organization. This position is remote.
Essential Functions:
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Oversee the accounts receivable process, including generating customer invoices, recording payments, and reconciling accounts. Monitor and manage the AR aging report to ensure timely collection of outstanding balances.
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Coordinate and execute the billing process, ensuring that invoices are accurate, properly coded, and delivered to customers in a timely manner. Address customer inquiries and discrepancies related to invoices.
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Develop and implement collection strategies to minimize delinquent accounts. Apply cash receipts accurately to customer accounts and reconcile discrepancies.
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Evaluate and establish credit limits for customers in collaboration with the CFO and Accounting Manager. Monitor credit risk and recommend appropriate credit terms and actions.
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Prepare regular AR reports and analyses for management review. Collaborate with the Finance team to ensure accurate and timely financial reporting.
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Maintain positive relationships with customers and address any billing or payment concerns in a professional and timely manner. Collaborate with cross-functional teams to resolve customer issues.
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Identify opportunities for process improvement within the AR function. Implement best practices to streamline AR operations and enhance efficiency.
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Lead, mentor, and manage the AR team, promoting a culture of accountability, excellence, and continuous improvement. Set team goals, performance metrics, and individual development plans.
Qualifications
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In-depth knowledge of accounts receivable processes, including billing, collections, and revenue recognition, particularly in the context of the education or childcare industry.
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Strong leadership and management skills to oversee and mentor AR Specialists effectively.
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Proficiency in billing processes, collections strategies, and the ability to handle escalated customer inquiries and payment issues.
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Ability to analyze AR data, monitor collections efforts, and minimize overdue accounts.
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Expertise in reconciling customer accounts and resolving billing discrepancies.
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Understanding of revenue recognition policies and compliance with accounting standards.
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Excellent communication skills for interactions with customers, vendors, and internal stakeholders regarding billing and payment inquiries.
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Familiarity with accounting software and tools for data entry and financial recordkeeping.
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Strong organizational skills to maintain financial records and documentation in an organized and accessible manner.
Requirements
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Bachelor's degree in Accounting, Finance, or a related field.
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Minimum of five (5) years of progressively responsible accounting, finance, or general ledger experience that demonstrates a strong level of understanding of the required knowledge, skills, and abilities.
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Prefer prior supervisory or management experience.
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Certified Credit and Collection Professional (CCCP) or Certified Receivables Manager (CRM) can be beneficial and demonstrate expertise in AR management.
Benefits
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Competitive compensation
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On demand pay with UKG Wallet
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50% childcare tuition discount
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401(k) with employer match
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Educational and professional development
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Comprehensive benefit package for all full-time employees, including:
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Paid time off that increases with seniority
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Medical, dental, vision options available
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Additional life, disability, and retirement plans
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Tuition reimbursement
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Company-paid life insurance
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Paid holidays
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Pet insurance
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Paid CDA