[Hiring] Accounts Receivable Manager @Stream Realty

Role Description

The Accounts Receivable Manager is responsible for managing accounts receivable operations for multiple commercial real estate properties, including:

• Tenant billing
• Cash application
• Account maintenance
• Receivables reporting
• Collections support
• Issue resolution

This role provides leadership, direction, and accountability for the Accounts Receivable team while ensuring accurate, timely, and consistent execution of accounts receivable processes across Stream’s Property Accounting platform.

The Accounts Receivable Manager partners closely with:

• Property Accounting leadership
• Property Accountants
• Property Managers
• Clients
• Tenants
• Internal stakeholders

This position plays a key leadership role in building and maintaining a reliable, scalable, and service-oriented Accounts Receivable function.

Qualifications

• 7+ years of accounts receivable experience, preferably within commercial real estate, property accounting, or a high-volume accounting environment.
• 3+ years of supervisory, team leadership, or management experience preferred.
• Commercial real estate industry experience strongly preferred.
• Strong understanding of accounts receivable operations, tenant billing, cash application, lockbox activity, tenant ledgers, delinquency reporting, aging, account reconciliation, documentation, and month-end reporting requirements.
• Experience with MRI, Yardi, or similar property accounting systems preferred.
• Strong accounting skills and working knowledge of tenant receivable transactions, charges, credits, adjustments, write-offs, and related support.
• Demonstrated ability to lead teams, manage workload, prioritize deadlines, support accountability, and drive consistent execution across multiple properties and team members.
• Ability to research complex account discrepancies, identify root causes, lead resolution, and escalate issues appropriately.
• Strong coaching, training, performance management, and communication skills.
• Strong process improvement mindset with the ability to identify gaps, recommend solutions, and implement practical improvements.
• High attention to detail with the ability to oversee high-volume receivable activity accurately and timely.
• Strong organizational skills with the ability to manage competing priorities, deadlines, stakeholder requests, portfolio needs, and team support responsibilities.
• Professional communication skills and the ability to work effectively with various stakeholders.
• Strong customer service mindset and commitment to accuracy, responsiveness, accountability, consistency, transparency, and follow-through.
• Proficiency with Microsoft Excel, Outlook, and standard business applications.
• Associate’s or bachelor’s degree in Accounting, Business, Finance, or related field preferred; equivalent experience may be considered.

Requirements

• Operational leadership with the ability to manage high-volume accounts receivable activity, deadlines, escalations, and team priorities across multiple properties.
• Strong technical knowledge of tenant billing, cash application, tenant ledgers, aging, delinquency reporting, account maintenance, adjustments, write-offs, and month-end receivable processes.
• People leadership skills, including coaching, training, accountability, performance feedback, workload management, and team development.
• Problem-solving and issue resolution skills with the ability to research discrepancies, identify root causes, communicate findings clearly, and drive timely resolution.
• Process improvement mindset with a focus on accuracy, consistency, documentation, scalability, efficiency, and service quality.
• Strong partnership and communication skills with various stakeholders.

Benefits

• Competitive salaries
• Bonuses
• Medical/dental/vision insurance
• Pharmacy benefits
• Health savings account
• Flexible spending accounts
• 401(k) plan with company matching
• PTO
• Holiday pay