[Hiring] Accounts Receivable and Billing Specialist @DCX

Role Description

The DCX Client Services - Home-Based AR/Billing Specialist is responsible for managing builder billing and accounts receivable for completed work. This role prepares extra work quotes and EPO/VPO requests, follows up on overdue builder invoices, resolves invoice and purchase order disputes, and processes builder payments to keep cash flow accurate, timely, and well documented.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2–5+ years of accounts receivable, billing, or collections experience, preferably in construction, home building, or trade services.
• Excellent written and verbal English communication skills, with the ability to handle builder inquiries and disputes professionally.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Proficiency in Microsoft Excel (VLOOKUP, pivot tables, filters) and Google Sheets.
• Experience with accounting software such as QuickBooks, NetSuite, or similar.
• Experience using builder/vendor portals (e.g., SupplyPro, BuildPro, Hyphen) is a plus.
• Strong understanding of the full AR cycle: invoicing, collections, payment posting, and reconciliation.
• Familiarity with EPOs (Extra Purchase Orders) and VPOs (Variance Purchase Orders) in residential construction.
• Ability to manage multiple builder accounts in a fast-paced environment.
• Strong negotiation and dispute resolution skills.
• High attention to detail with strong numerical accuracy.

Requirements

• Strong organizational and time management skills.
• Excellent attention to detail and analytical skills.
• Effective communication skills with a problem-solving attitude.
• Strong customer service orientation.
• Excellent knowledge of accounting regulations and procedures.

Benefits

• Industry-leading salary packages.
• Permanent work-from-home setup.
• Company equipment provided.
• Government Mandated Benefits Employer Share.
• Internet stipends upon regularization.
• HMO Coverage upon regularization (with an option to enroll as early as Day 1).
• PTO credits and service incentive leaves.
• Major spring and winter company live events.
• Monthly employee appreciation virtual events.
• Company-provided career skills training courses.
• A company culture focused on your personal and professional growth.