[Hiring] Accounts Payable and T&E Sr Team Lead @TransUnion

Role Description

The Procure-to-Pay (P2P) and Travel & Expense (T&E) team plays a critical role in ensuring accurate, timely and compliant financial operations across supplier invoice processing and employee expense reimbursements. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

• Lead, coach and support a team responsible for Accounts Payable (AP), Procure-to-Pay (P2P), and Travel & Expense (T&E) processing to achieve operational and performance goals.
• Serve as the primary escalation point for complex AP and T&E issues, exceptions, invoice discrepancies, vendor statement matters, and expense reimbursement questions.
• Ensure invoices, vendor statements, expense reports, and related accounting documents are processed accurately and within established service-level agreements (SLAs).
• Review team output to confirm quality, completeness, accuracy, policy compliance, and adherence to internal controls and governance standards.
• Manage workload prioritization and resource allocation to meet operational deadlines and changing business needs.
• Monitor daily operational performance, identify trends, and communicate key metrics, risks, and improvement opportunities to management.
• Provide training, mentorship, and guidance on AP and T&E policies, procedures, tools, and best practices.
• Partner with internal stakeholders and external vendors to resolve discrepancies, improve service delivery, and strengthen the customer experience.
• Identify process gaps and lead continuous improvement initiatives that enhance productivity, control effectiveness, automation, and operational excellence.
• Support system enhancements, special projects, and strategic initiatives led by AP and T&E leadership and Global Process Owners.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience that supports success in P2P and T&E operations.
• 4+ years of experience in Accounts Payable, Procure-to-Pay (P2P), and Travel & Expense (T&E) operations, with responsibility for accurate, compliant, and timely transaction processing.
• Experience leading, mentoring, or coordinating the work of others in a fast-paced, service-oriented environment.
• Strong understanding of accounting principles, internal controls, AP policies, and governance standards, with the ability to identify risks and recommend practical solutions.
• Strong analytical, communication, stakeholder management, organizational, planning, and problem-solving skills, with exceptional attention to detail.

Requirements

• Hands-on knowledge of ERP and financial systems used in AP, P2P, and T&E operations, including PeopleSoft, Coupa, and Concur.
• Advanced Microsoft Excel skills to support reporting, data review, reconciliations, operational tracking, and analysis.
• Ability to analyze operational data, investigate discrepancies, and identify process improvement opportunities using reporting and analytical tools.
• Experience supporting process automation, system enhancements, system implementations, or business transformation initiatives.

Benefits

• Experience working in global or shared services environments.
• Knowledge of Power BI and Power Automate to support reporting, automation, and process optimization.
• Advanced English and Spanish communication skills, both written and verbal, to collaborate effectively with diverse stakeholders.
• Experience driving continuous improvement initiatives that improve efficiency, customer satisfaction, productivity, and control effectiveness.

What Success Looks Like

• Consistently delivers high-quality processing within SLA commitments.
• Maintains strong accuracy, compliance, and control discipline across AP, P2P, and T&E activities.
• Builds trusted partnerships with internal teams and external vendors.
• Develops team members through coaching, guidance, and clear performance expectations.
• Drives measurable improvements that enhance efficiency, service delivery, and customer satisfaction.