[Hiring] Accounting Associate II @State of Maine

Role Description

The State of Maine is now recruiting staff for the Maine Paid Family and Medical Leave (PFML) Program. The PFML Accounting Associate II will be a key team member in one of the largest and most impactful new programs in the State with the objective of delivering a service that Mainers can easily use in their time of need.

As a member of the Contributions Unit, the Accounting Associate II is responsible for performing accounting and customer support functions for employers and self-elected individuals in paying their contributions to the PFML trust fund. This position ensures that businesses understand how to remit contributions for the PFML program through a state-of-the-art portal, and will manage processes related to registration, filing wage reports, payment, and overpayment refunding.

A typical workday includes assisting employers and the public by phone and email with tact, clarity, and understanding, as well as working collaboratively and independently on a variety of tasks that require accuracy and attention to detail.

Primary Responsibilities:

• Provides information on PFML law and administrative procedures to clarify them to employers, self-elected individuals, and the general public.
• Communicates with the public under conditions requiring considerable tact to explain laws, rules, etc.
• Complies with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
• Assists employers in registering, filing wage reports, and remitting payments through the Paid Leave Portal.
• Analyzes, processes, and corrects wage reports and payments.
• Performs additional duties assigned by Administration based on operational needs.

Qualifications

• Entry-level to intermediate training, education, and/or experience in office and administrative support functions demonstrating competency in conducting research, compiling data, providing customer assistance, and using independent judgement to make determinations on routine business matters.
• All positions in this classification assume the qualifications of: Accounting Associate I.

Requirements

• Strong customer service skills.
• Demonstrated history of collaborative work.
• An ability to understand and explain complex matters.

Benefits

• Work-Life Balance: 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
• Health Insurance Coverage: The State of Maine pays 85%-100% of employee-only premiums.
• Health Insurance Premium Credit: Participation decreases employee-only premiums by 5%.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums.
• Retirement Plan: The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS).
• Gym Membership Reimbursement: Up to $40 per month to offset exercise expenses.
• Health and Dependent Care Flexible Spending Accounts: Set aside money pre-tax for out-of-pocket health care and daycare expenses.
• Public Service Student Loan Forgiveness: The State of Maine is a qualified employer for this federal program.
• Living Resources Program: Employee assistance program for navigating work and life challenges.
• Parental Leave: 42 consecutive calendar days of fully paid parental leave for all employees welcoming a child.
• Voluntary Deferred Compensation: Save additional pre-tax funds for retirement in a MaineSaves 457(b) account.