Manager of Billings, Credit & Collections @Ironcladhq

[Hiring] Manager of Billings, Credit & Collections @Ironcladhq

Mar 29, 2025 - Ironcladhq is hiring a remote Manager of Billings, Credit & Collections. đź’¸ Salary: $125,000 - $155,000. đź“ŤLocation: USA.

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Role Description

We are seeking an experienced and dynamic Manager/Sr. Manager of Billings, Credit & Collections to lead and transform our billings and collections processes. In this pivotal role, you will oversee the Billings, Credit & Collections team and related functions, collaborating closely with Revenue Operations and Revenue Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. Your leadership will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance.

  • Oversee the billings, credit & collections teams, ensuring day-to-day operations are efficient and effective.
  • Foster a high-performance culture and motivate team members to exceed targets.
  • Provide vision and strategy around automation and process opportunities.
  • Guide and lead billing systems automation(s).
  • Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions.
  • Monitor and report on accounts receivable status, aging, and collections activities.
  • Provide regular updates on key metrics to Finance leadership and make data-driven recommendations for improvement.
  • Negotiate payment plans and settlements with delinquent customers, initiating legal actions when necessary.
  • Engage with customers to ensure timely payments and resolve escalations.
  • Prepare and present monthly and quarterly reports on billings, credit, and collections performance, highlighting areas for improvement.
  • Support month-end close processes and financial reporting reviews.
  • Assist with internal and external audits, ensuring compliance and accuracy.

Qualifications

  • Minimum of 10+ years of experience in Accounting/Billings/Collections, with at least 3 years in a people management role.
  • Experience in high-growth enterprise SaaS or technology public companies is highly desirable.
  • Strong knowledge of accounting principles, billings operations, credit analysis, and collections techniques.
  • Proficiency in ERP systems Netsuite (a must), Salesforce (a plus) and Anrok (a plus).
  • Proven ability to design and optimize order-to-cash processes.
  • Experience with process automation and systems integration.
  • Demonstrated ability to lead and motivate high-performing, customer-focused teams in both onshore and offshore locations.
  • Excellent organizational abilities, attention to detail, and strong written and oral communication skills.
  • Ability to prioritize tasks, solve problems, take initiative, and maintain confidentiality of sensitive information.

Benefits

  • Health, dental, and vision insurance
  • 401k
  • Wellness reimbursement
  • Take what you need vacation policy
  • Generous parental leave for both primary and secondary caregivers

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đź“Ť Be aware of the location restriction for this remote position: USA
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Manager of Billings, Credit & Collections @Ironcladhq
Finance / Legal
Salary đź’¸ $125,000 - $155,000
Remote Location
USA
Job Type full-time
Posted Mar 29, 2025
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đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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