[Hiring] Fractional Accounts Receivable Consultant @Escalon Services
Mar 28, 2025 - Escalon Services is hiring a remote Fractional Accounts Receivable Consultant. đź’¸ Salary: unspecified. đź“ŤLocation: Worldwide.
Role Description
The Fractional Accounts Receivable Consultant will be responsible for managing accounts receivable, making proactive calls to customers, negotiating payment terms, and ensuring the timely recovery of outstanding balances.
A successful Fractional Accounts Receivable Consultant will bring excellent communication skills, the ability to manage customer relationships effectively, and a strong understanding of business-to-business collections processes. This position reports to the Director of Global Accounting.
Day-to-Day Responsibilities
- Account Management: Monitor and manage a portfolio of past-due accounts to ensure timely resolution.
- Customer Communication: Conduct client outreach, via email, mail and phone, to discuss outstanding balances, resolve billing discrepancies, and negotiate payment options.
- Negotiation: Work with customers to establish mutually agreeable payment terms, ensuring alignment with company policies and goals.
- Documentation & Reporting: Maintain accurate records of all customer interactions, payment agreements, and follow-up actions in the company’s CRM and accounting systems.
- Dispute Resolution: Address and resolve customer disputes related to billing or payments, escalating issues when necessary.
- Collaboration: Work closely with the accounts receivable team, sales department, and management to ensure that accounts are properly updated and that customer concerns are addressed promptly.
- Customer Relationship Management: Build and maintain positive relationships with customers to encourage timely payments while promoting customer satisfaction.
- Compliance: Ensure compliance with company policies and applicable laws regarding collections practices and data privacy.
- Performance Metrics: Meet or exceed individual and team performance goals related to collections targets, including call volume, payment recovery, and accounts resolved.
Qualifications
- 2+ years of commercial credit and collections experience.
- Understanding of collections processes, billing cycles, and financial documentation.
- Strong verbal communication and negotiation skills.
- Ability to maintain professionalism while managing difficult customer conversations.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with collections software and CRM tools. Experience with NetSuite and QuickBooks a plus.
- Detail-oriented, self-motivated, and able to work independently while being a collaborative team player.
- High school diploma or equivalent required.
Requirements
- Experience partnering with startups and early growth organizations.
- Associate's or Bachelor's degree in finance, accounting, or a related field preferred.
Company Description
Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech-enabled platform to small- and medium-sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward.
- With a US-based remote workforce and global delivery team in India, Escalon’s solution fills a widening service gap in the SMB market.
- Increasing demand for quality insights in an increasingly competitive marketplace.
- Decreasing supply of CPAs and quality in-house talent.
- The cost frictions associated with scaling internal back-office teams as businesses grow.
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| đź“Ť | Be aware of the location restriction for this remote position: Worldwide |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
Worldwide
|
|
Job Type
contract
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Worldwide |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
