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Finance / Legal
Compliance Specialist - Originations
@Cascade Financial Services
[Hiring] Compliance Specialist - Originations @Cascade Financial Services
Apr 01, 2025 - Cascade Financial Services is hiring a remote Compliance Specialist - Originations. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As the Compliance Specialist - Quality Monitoring, you will be responsible for:
- Listening, scoring, monitoring, tracking, and reporting status of recorded calls based on new and revised laws, regulations, and guidance governing mortgage servicing and manufactured housing.
- Working under Legal/Compliance to ensure that Cascade’s operations are in full compliance with all applicable laws.
- Assisting in the oversight and management of Cascade’s AML and SARS functions, regulatory audits, policies and procedures, fair lending protocols, remediation log, and employee training.
- Listening and scoring recorded calls including, but not limited to, Customer Service, Collections, Escrow, Default, Bankruptcy, Supervisor, and Tax and Insurance Vendors.
- Managing call recording system, a workforce engagement solution for contact centers.
- Researching, analyzing, and interpreting complex laws, regulations, and related commentaries.
- Influencing change through effective partnering with business or support units to implement new requirements and prepare respective status reports.
- Providing day-to-day compliance leadership and support to business and support units on non-consumer requirements.
- Providing guidance and training to business and support units, including new hire training.
- Facilitating monthly results to Management and Sr. Management.
- Developing and enhancing policies and procedures, including but not limited to, mortgage servicing procedures.
- Coordinating the timely response and resolution of issues identified by internal audits and external examinations related to areas of responsibility.
- Managing projects and preparing reports.
- Assisting with all other duties as assigned.
Qualifications
- Minimum of 3 to 5 years' related work experience. Financial institution experience preferred.
- Bachelor’s degree preferred.
- Significant knowledge and experience in regulations impacting financial institutions, specifically consumer compliance and mortgage-related regulations.
- Strong analytical skills with demonstrated ability to interpret laws and regulations, analyze processes, determine gaps, and oversee resolution.
- Demonstrated experience facilitating change across an organization and providing guidance to internal customers.
- Understanding of process and change management.
- Demonstrated ability to build and manage partnerships, including senior management.
- Proven experience effectively prioritizing workload to meet deadlines and work objectives.
- Experience working in a fast-paced, team environment.
- Demonstrated effective oral and written communication skills, with the ability to convey information in a comprehensive manner and prepare and present information and educational presentations.
- Proficient with personal computers, experience with Virtual Observer (or related call recording application), Windows, Microsoft Office software (Word, Excel, PowerPoint and Outlook) and SharePoint preferred.
- Experience with GRC software is a plus.
- Demonstrated ability to recognize problems and develop/implement solutions to the problems.
- Demonstrated high level of personal integrity, ability to professionally handle confidential information and situations while using sound judgment.
- Flexibility to accept and facilitate change, whether indicated by corporate needs, market, or regulatory requirements.
- Ability to work cooperatively with and maintain effective communication and working relationships within Cascade and with external partners.
Benefits
- Medical, Dental, Vision, Life
- 401K match
- PTO
- Sick Time
- 10 Paid Holidays
- Remote work opportunities
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Finance / Legal
Finance / Legal
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
