[Hiring] Special Projects Engineer @a779a6fa-3c8a-4324-8d68-d71fbb4c1516

Role Description

The Beckhoff Special Project Engineer position is to provide application support for customer projects including software development, system design, product implementation, and integration of third-party equipment into a TwinCAT system. Reporting to the Special Projects Group Manager, this person will be a dedicated resource for the implementation of Beckhoff technologies into customers' systems.

Key Responsibilities

• Customer Project Delivery & Technical Consulting
  • Help clients develop and implement automation systems and projects they may not have the resources or expertise to complete independently.
  • Develop software solutions across the Beckhoff Automation product portfolio based on customer requirements.
  • Assist OEMs transitioning to Beckhoff by supporting initial system implementation.
  • Assist customers in adopting and implementing new Beckhoff products within the U.S. market.
  • Support regional sales teams with system design and application guidance as needed.
• Training, Mentoring & Customer Enablement
  • Mentor and train customer engineering teams throughout the development and implementation of their systems.
  • Diagnose and assist with customer implementation issues using troubleshooting tools and techniques.
  • Collaborate with the Professional Development Team by providing feedback on engineers' skills, aptitude, and career development opportunities.
  • Promote customer success through technical guidance, knowledge transfer, and best-practice recommendations.
• Collaboration, Support & Continuous Improvement
  • Maintain direct collaboration with Product Management teams regarding the implementation of technologies within their product areas.
  • Prioritize incoming requests and manage technical support activities effectively.
  • Escalate issues to appropriate technical resources, departments, or management when required.
  • Embrace new challenges and continuously expand technical skills and product knowledge.
  • Perform additional duties and special projects as assigned.

What Makes This Role Unique

• Bridge between customers and Beckhoff:
  • The engineer works directly with Product Management, Sales, Support, and Professional Development teams, serving as a key technical liaison that influences product adoption and engineering development.
• Full lifecycle involvement:
  • The engineer participates from system design through software development, implementation, integration, troubleshooting, and commissioning.

Qualifications

• Bachelor of Science in Business, Engineering, Computer Science, or related technical field from a four-year college or technical school; or equivalent combination of education and experience.
• 4 to 6 years’ experience in the field.
• Deep experience with Industrial Systems design and application solutions.
• Experience with industrial control systems (PLC, embedded, PC based, etc.).
• Ability to handle multiple issues, prioritizing and effectively engaging team resources.
• Ability to lead team efforts in recognizing large scale projects and coordinate efforts with other team members to quickly solve large scale problems.
• Ability to relate well in a customer service role with technology end users.
• Ability to work in a high stress environment while maintaining professionalism.
• Excellent written and oral communication skills with the ability to present to clients, companywide, and/or departmental meetings.
• An active and valid driver’s license with the ability to travel.

Preferred Skills & Qualifications

• Previous technical training or Beckhoff Automation experience.

Work Location

This is a fully remote position. Team members can work from any location within the United States, with occasional virtual meetings and collaboration.

Travel

This position requires varying travel ranging up to 50% which may include day trips, overnight stays, and occasional extended travel depending on business needs. Travel may be local, regional, or national. All travel-related expenses will be reimbursed in accordance with company policy. Candidates must be able to meet the travel requirements of the role, and reasonable accommodations will be provided as needed in accordance with the Americans with Disabilities Act (ADA).

Benefits

• Generous Paid Time Off + 12 Paid Holidays
• Employer paid High-Deductible Medical plan, Dental, and Vision for Employee + Family!
• 401(k) with up to 6% employer match
• Employer-Paid Insurance: Life, AD&D, Short-Term and Long-Term Disability
• Elective Benefits: Accident, Critical Illness, Indemnity, and Pet Insurance
• Professional Development Opportunities
• CarData Program: Fixed monthly reimbursement + Variable monthly mileage
• Additional $200.00 to $800.00 (Disclaimer: dependent on location)

Physical Requirements

• Ability to stand and sit for extended periods.
• Including the ability to drive in a car between 2 to 5 hours, one-way, multiple times a month.
• Ability to use a computer screen for extended periods.
• Ability to lift and carry items weighing up to 50 pounds occasionally.
• Ability to bend, stoop, reach, and move as needed to perform job duties.
• Manual dexterity for operating tools and equipment.
• Adequate vision and hearing to perform essential tasks safely.