[Hiring] Site Reliability Engineer @GoDaddy

Role Description

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Global Compute runs Optimised Hosting, GoDaddy's global platform for all customer hosting products. Squad R is the engineering team responsible for operating, scaling, and continuously improving the OpenStack-based clouds that power that platform. We treat reliability as an engineering problem: we automate toil away, we plan capacity ahead of demand, and we instrument everything so that we understand our systems before they surprise us. As an SRE III on the team, you'll be a senior technical contributor who others lean on for the hard problems.

What you'll get to do:

• Operate and scale GoDaddy's cloud infrastructure, including our OpenStack-based hosting platform.
• Troubleshoot and improve services spanning compute, networking, and storage in large-scale production environments.
• Drive the OpenStack migration, designing and executing migration tooling, validation, and rollback strategies that protect customer experience.
• Work within a large-scale global hosting environment supporting thousands of servers and customer workloads across multiple regions.
• Eliminate toil through automation, building and maintaining automation in Python and Puppet to replace manual operational work.
• Strengthen observability by improving monitoring, alerting, and dashboards.
• Participate in on-call and incident response, taking a fair share of the on-call rotation and leading incident response when needed.
• Raise the engineering bar by reviewing peers' code and designs, documenting systems and runbooks clearly, and mentoring SRE I/II engineers.
• Contribute to the AI/MCP initiative to bring AI-assisted workflows and internal MCP tooling into operations.

Qualifications

• 5+ years in SRE, infrastructure, platform, or systems engineering roles operating production systems at scale.
• Strong Linux systems fundamentals — networking, storage, processes, performance troubleshooting.
• Proficiency in Python for automation and tooling (writing maintainable, tested code — not just scripts).
• Hands-on experience operating distributed systems and diagnosing issues across service boundaries.
• Experience with infrastructure-as-code and configuration management (Puppet, Ansible, or equivalent).
• Comfort owning production reliability: on-call experience, incident response, and a track record of reducing toil through automation.
• Clear written and verbal communication — able to document systems, write post-incident reviews, and collaborate across a distributed, remote team.

Requirements

• Experience operating OpenStack (Nova, Neutron, Ceph) or comparable cloud infrastructure platforms.
• Experience with Docker, Kolla, or containerised infrastructure.
• Experience supporting large distributed systems at scale.
• Experience operating Ceph or other software-defined storage at scale.
• Exposure to OpenStack migration or cloud-migration programs.
• Interest in applying AI/LLM tooling to operational workflows.

Benefits

• Paid time off.
• Retirement savings (e.g., 401k, pension schemes).
• Bonus/incentive eligibility.
• Equity grants.
• Participation in our employee stock purchase plan.
• Competitive health benefits.
• Other family-friendly benefits including parental leave.