[Hiring] Service Engineer @Belden Inc

Role Description

As a Service Engineer, you will make an impact in the following way:

• Ensure the proper functioning of solutions, handle incidents, and client requests in accordance with expected service levels (TAC2/TAC3)
• Perform monitoring and field interventions on existing installations
• Be on-call "from home" during nights/weekends as part of a rotating schedule
• Design, configure, and commission new solutions (WAN, LAN, Routing, Telephony, CCTV, etc.)
• Assist the project manager during the technical study, engineering, and project execution phases
• Provide technical support to the sales manager
• Write and maintain reports, documentation, and procedures for both internal and external use
• Provide continuous reporting

Qualifications

• Education – INTTIC (BAC+5) graduation or similar
• Experience – 2+ years of experience in a technical support or service role in networking
• Knowledge & skills –
  • Essential: TDM & Packet Switching, TCP/IP, Routing, MPLS, Wireless, proficiency in MS Visio, MS SQL Server, MySQL, and Office
  • Nice to have: Cybersecurity, programming/scripting, CCNA/CCNP
• Personality – Highly autonomous and team-oriented, with strong communication and writing skills, excellent multitasking ability, and attention to detail
• Willingness to travel – Predominantly domestically 30%
• Language proficiency – Fluency in Arabic, French and English on a professional level

Benefits

Let’s Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.