[Hiring] Senior Platform Engineer @Insight

Role Description

The Platform Engineer supports logical turn-up, validation, troubleshooting, automation, and operational readiness for advanced AI infrastructure environments. This role focuses on the software, network, and systems layer that brings dense compute infrastructure online, including:

• Linux administration
• Network validation
• IP addressing
• Automation workflows
• Health checks
• Telemetry
• Issue triage
• Handoff to customer operations teams

Key Responsibilities

• Perform logical turn-up activities across Linux systems, network connectivity, management interfaces, automation workflows, and health checks.
• Validate IP addressing, routing readiness, host reachability, service status, logs, telemetry, and deployment readiness.
• Troubleshoot cross-stack issues spanning hardware, cabling, networking, Linux, orchestration, and customer platform dependencies.
• Use structured workflows, ticketing systems, runbooks, and evidence-based diagnostics to isolate and escalate defects.
• Partner with installation, infrastructure, field service, and customer teams to complete acceptance and transition activities.
• Contribute to repeatable automation, documentation, quality checks, and knowledge transfer materials.
• Build working familiarity with platform tooling areas such as switch operating systems, optical circuit switching concepts, IP address management, IPv4/IPv6, BGP, orchestration, automated workflows, deployment services, source-of-truth systems, and issue tracking.
• Support integration readiness for storage dependencies, ticketing workflows, deployment orchestration, service health validation, and return-to-service acceptance.
• Troubleshoot hardware-adjacent platform issues using logs, health checks, management interfaces, telemetry, network validation, and structured diagnostic workflows.
• Confirm whether symptoms indicate software/configuration issues, network reachability problems, cabling defects, environmental dependencies, or field-replaceable hardware failure.
• Provide evidence-based replacement recommendations and post-replacement validation support to confirm return-to-service readiness.

Qualifications

• Linux fundamentals and comfort working from the command line.
• Networking fundamentals, including IP addressing, routing concepts, and connectivity validation.
• Structured troubleshooting across systems, hardware, network, and automation layers.
• Cloud operations, DevOps, scripting, automation, or orchestration exposure.
• Ticketing workflow discipline and clear customer-facing communication skills.

Benefits

• Continuous opportunities to upskill, earn promotions, and elevate your career.
• Core values of Hunger, Heart, and Harmony guiding the work culture.