[Hiring] Senior Manager, Platform Continuity @Datavant

Role Description

We're seeking an Engineering Manager to lead Platform Continuity, a newly formed team within Cloud Platform Engineering that serves as the operational backbone of our multi-cloud infrastructure organization. This is a build-from-the-ground-up leadership role for someone who thrives at the intersection of operational discipline and engineering rigor.

• Platform Continuity exists to execute the engineering work that keeps systems healthy and unblocked.
• Your team handles:
  • IaC drift remediation
  • VDI operations
  • Monitoring and alerting hygiene
  • Cloud cost management
  • SRE-tier application support across Datavant's AWS and Azure environments
• The ideal candidate understands the difference between operational work and infrastructure engineering.
• You build teams that work from playbooks, not ad hoc.
• You measure success not by ticket volume, but by how much repeatable work has been handed off to automation.
• You bring strong technical credibility with Staff-level SREs and the management experience to lead a distributed team across US, Ireland, and Spain time zones.
• You communicate clearly across organizational boundaries and know how to define scope precisely.

What You Will Do

• Lead, develop, and retain a team of senior and staff-level SREs distributed across the US, Ireland, and Spain.
• Own the Operational Intake & Acceptance process.
• Drive the shift-left mandate; partner with the Cloud Platform Tools team to route identified patterns for elimination.
• Manage operational work across five categories:
  • IaC/Terraform workspace hygiene
  • VDI/end-user compute
  • Monitoring and alerting upkeep
  • Cloud cost management and rightsizing
  • SRE-tier client and application support
• Establish and track the team's north star metric: org-wide KTLO (Keep The Lights On) percentage reduction from an 86% baseline.
• Build and maintain a playbook library that makes your team's operational work reproducible, auditable, and eventually automatable.
• Define and enforce intake criteria; protect the team from misrouted tickets.
• Partner with Cloud Platform Infrastructure, Services, eSRE, and Tools leadership.
• Serve as the operational escalation point for platform-layer issues.

Qualifications

• 5+ years of engineering management experience, including managing distributed or international teams across multiple time zones.
• Strong technical foundation in cloud infrastructure operations.
• Knowledge of Terraform/IaC; hands-on experience managing infrastructure state.
• Solid Kubernetes operational knowledge (EKS and/or AKS).
• Experience with AWS (required) and Azure (strong plus) in regulated or compliance-sensitive environments.
• Hands-on experience with observability platforms; Datadog preferred.
• Demonstrated ability to build operational discipline: runbooks, SLAs, intake processes, escalation paths, and shift-left frameworks.
• Clear communication skills for defining scope boundaries and managing cross-team expectations.
• Comfort with ambiguity; defining the operating model in parallel with executing it.

What Helps You Stand Out

• Experience with Datadog in FedRAMP or GovCloud environments.
• Background managing operational or platform teams with an explicit automation-first or toil-reduction mandate.
• Familiarity with PagerDuty, Incident.io, and GitOps workflows (ArgoCD).
• Experience in healthcare technology, life sciences, or other regulated data environments.

Benefits

• Estimated total cash compensation range for this role: $158,000 — $187,000 USD.
• Post-offer health screenings and proof of vaccinations may be required.
• Requests for exemptions from vaccination requirements will be reviewed on a case-by-case basis.