[Hiring] Senior Infrastructure Engineer @UnitedHealth Group

Role Description

The Epic Systems Configuration Architect (ECSA) / Sr I O Engineer serves as the enterprise technical authority for Epic infrastructure, client deployment strategy, interoperability services, API management, and technical architecture governance. This role is dedicated to ensuring secure, highly available, and performant access to enterprise Epic applications while eliminating single points of failure.

• Lead technical strategy, drive complex troubleshooting, and optimize system infrastructure utilizing advanced tools such as Epic System Pulse analytics.
• Work with cutting-edge healthcare interoperability technologies to directly improve clinical application performance across our global network.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Active Epic certification in Hyperspace Deployment Administration (Client Access to Hyperspace).
• Active Epic certification in Web and Service Servers Administration (covering Hyperspace Web, MyChart, Interconnect, Web BLOB, BCA, and Epic Printing Service).
• 5+ years of experience with Epic client/server architecture and technical infrastructure deployment.
• 5+ years of enterprise systems administration experience with Windows Server.
• 3+ years of experience managing SSL/TLS certificates, security tokens, and enterprise authentication protocols (such as OAuth, SAML, or OpenID Connect).
• 3+ years of experience with network traffic routing, load balancers, and Citrix NetScaler configuration.
• 3+ years of experience using monitoring and analytics tools (such as Epic System Pulse) to troubleshoot complex system performance issues.

Requirements

• Epic certifications in Client Installer Administration, System Pulse, Care Everywhere, or Interconnect API/FHIR (preferred).
• 7+ years of enterprise systems administration experience (preferred).
• Experience supporting large-scale, multi-region, or multi-instance Epic implementations (preferred).
• Experience leading Epic infrastructure upgrades, migrations, and technical cutovers (preferred).
• Experience supporting cloud, hosted, or hybrid Epic environments (preferred).
• Strong knowledge of Epic infrastructure architecture, health information exchange initiatives, and enterprise security standards (preferred).
• Demonstrated capability in disaster recovery planning and operational readiness (preferred).
• Experience utilizing advanced automation and diagnostic tools to optimize operational efficiency and workflow productivity (preferred).

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).