[Hiring] Transmission Engineer I @The Walt Disney Company

Role Description

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

As a member of our 24/7, highly skilled streaming transmission team, you will:

• Support critical streaming broadcast systems.
• Oversee and analyze audio/video transmissions across multiple data centers.
• Ensure successful management, monitoring, and delivery of live linear and live event broadcast streams, within the IP based transmission ecosystem.
• Work with cutting edge technology and be responsible for The Walt Disney Company’s most valuable sports and entertainment content airing on our linear and event streaming platforms.

If you are looking for an environment where you will be challenged every day while working in a high-level technical collaborative team, the Streaming Transmission team is the right place to showcase your talents and expertise.

Qualifications

• Understanding of digital distribution equipment for broadcast transmission.
• Basic knowledge of IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.).
• Must have basic computer skills in Microsoft Office applications.
• Modestly experienced technical contributor with good communication skills working in a 24/7 technical environment.

Requirements

• Demonstrates an understanding of signal flows, measurements, and procedures.
• Quality control and monitoring of event based and linear acquisition signals regardless of format (Linear, IP, Fiber, etc.), ensuring all signals meet strict quality control standards and adjust video, audio and closed captions as required.
• Perform quality control and corrective action to enhance our products.
• Interact with internal departments and external partners to support daily live feed acquisition, monitoring, and distribution needs.
• Responsible for troubleshooting and resolution of specific daily operational problems.
• Expected to fully comprehend and execute applicable SOPs and subsequent workflows for assigned transmission areas of responsibility.
• Technical liaison to internal departments and external partners.
• Basic understanding of streaming technology and workflows associated with our streaming products (ESPN+ | Disney+ | HULU Live).
• Routing and monitoring multiple A/V feeds to and from our facilities.
• Quickly identifying and resolving issues in a live production environment.
• Remotely configure hardware as required for live events and linear acquisition and distribution.
• Maintain knowledge of new technology and workflows to support various assignments.
• Comply fully with company and or department SOPs and any other stated policies.
• Contribute to analysis or problem-solving measures needed to support the operation.
• Must be adept at understanding routine information and demonstrate comprehension through operational accuracy.
• Able to work a 24/7 schedule in a fast paced, high profile Technical Operations Center (TOC).
• Provide professional, courteous, and timely technical support.

Benefits

• The hiring range for this position in a remote location is $74,300.00 - $99,500.00 per year based on a 40 hour work week.
• The amount of hours scheduled per week may vary based on business needs.
• The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.