[Hiring] Senior Hardware Field Test Engineer @onX

Role Description

onX is seeking a Senior Hardware Field Test Engineer (based in Montana) to help bring an exciting new connected product experience to market, designed to complement the onX Hunt app and create new possibilities for our customers.

As we move through product development, field testing, and launch preparation, you'll independently lead the field-testing program, ensuring the product performs reliably in real-world conditions and that issues are identified, understood, and addressed before reaching customers. You'll bring structure to an evolving testing environment, connecting insights from field testers, customer support, engineering, and manufacturing to improve product quality and inform launch readiness.

You'll have the opportunity to shape how onX approaches hardware field testing, establishing practical processes, navigating technical challenges, and working across teams to drive resolution. As our product experiences evolve, you'll help strengthen our testing practices and build a foundation for future efforts.

This role reports to the Director of Connected Devices.

Qualifications

• Must be based in or willing to relocate to the Bozeman or Missoula, MT area. Relocation assistance is available for qualified candidates.
• Bachelor's degree in Engineering, Quality Assurance, or a related field, or equivalent practical experience.
• 7+ years of experience testing integrated hardware and software products, preferably in consumer electronics or connected devices.
• Demonstrated ability to independently lead complex hardware testing programs, establish effective processes, and deliver results in evolving or ambiguous environments.
• Strong experience investigating, prioritizing, and managing defects, with the ability to anticipate technical risks, evaluate trade-offs, and recommend effective solutions.
• Experience partnering across engineering, manufacturing, and other teams to align priorities, navigate challenges, and drive technical issues toward resolution.
• Strong analytical and problem-solving skills, including the ability to synthesize field data, identify patterns, evaluate risks, and make sound decisions with incomplete information.
• Ability to proactively identify opportunities to improve testing practices, manage competing priorities, and strengthen product quality.
• Clear written and verbal communication skills, with the ability to explain technical findings, quality risks, and recommendations to diverse stakeholders.
• Ability to thoughtfully explore and apply AI tools to improve field-testing workflows, support problem-solving, and enhance day-to-day effectiveness while exercising sound judgment and validating outputs.
• A shared passion for and ability to demonstrate onX's Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel periodically between onX's Montana offices or to other locations as business needs require.

Requirements

• Independently lead the end-to-end field-testing program, including test planning, execution, unit allocation, and coordination across internal testers and ambassadors.
• Develop and manage field-testing processes that provide clear visibility into product performance, emerging issues, and risks to launch readiness.
• Establish and manage defect triage and tracking practices, evaluating issues based on severity, customer impact, and potential launch risk.
• Analyze field-testing results, customer support data, and defect trends to identify patterns, investigate issues, and recommend corrective actions.
• Partner closely with hardware engineering, software teams, and manufacturing partners to investigate defects, align on priorities, and drive issues toward resolution.
• Coordinate environmental, durability, and real-world performance testing to evaluate product reliability across expected use conditions.
• Develop field-testing quality criteria and provide data-informed assessments and recommendations to support launch-readiness decisions.
• Proactively identify testing gaps, technical risks, and cross-functional dependencies, navigating challenges independently and escalating significant trade-offs when appropriate.
• Continuously improve testing workflows, feedback loops, and reporting practices to strengthen efficiency, visibility, and accountability.
• Demonstrate onX's Company Values by building trust across teams, fostering shared accountability, and proactively addressing challenges.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows, integrating experimentation into real work and refining its use with sound judgment and validation.

Benefits

• Competitive salaries, annual bonuses, equity, and opportunities for growth.
• Comprehensive health benefits, including a no-monthly-cost medical plan.
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.
• 401k matching at 100% for the first 3% you save and 50% from 3-5%.
• Company-wide outdoor adventures and amazing outdoor industry perks.
• Annual “Get Out, Get Active” funds to fuel your active lifestyle.
• Flexible time away package that includes PTO, STO, VTO, and paid holidays.