[Hiring] Senior Field Service Engineer @Omega Medical Imaging

Role Description

We are seeking a highly skilled and experienced Senior Field Service Engineer to travel and lead complex installations, perform expert-level diagnostics and repairs, and serve as a trusted technical advisor to our healthcare partners.

• Staying flexible to travel to customer sites globally, which may include nights, weekends, and holidays as assigned by the service coordinator.
• Leading installation, configuration, and validation of mobile C-arm, fluoroscopy systems.
• Performing advanced troubleshooting and repairs for hardware/software issues.
• Conducting preventive maintenance and ensure compliance with regulatory standards.
• Training clinical staff in equipment operation and best practices.
• Maintaining detailed documentation and service records.
• Mentoring junior engineers and contributing to service documentation without direct people-management responsibility.
• Representing Omega Medical Imaging professionally onsite with customers through clear communication, adherence to company policies, and a customer-focused approach to service delivery.

Qualifications

• Associate or Bachelor’s degree in Electronics, Biomedical Engineering, or related field.
• 5+ years of experience in servicing interventional X-ray or fluoroscopy systems.
• Strong diagnostic skills in electromechanical and software troubleshooting.
• Familiarity with DICOM, PACS, and hospital IT environments.
• Demonstrated skills in wire crimping, soldering, basic electronics, voltage measurement, and troubleshooting.
• Reading and translating drawings & schematics.
• Professional demeanor and communication skills, along with an ability to resolve problems effectively in high-pressure situations.
• Valid driver’s license, reliable transportation, and a passport (or willingness to obtain one).
• Prior OEM certifications from GE, Canon, Siemens, or Shimadzu are a plus.
• Must be able to lift a minimum of 50 lbs. with or without reasonable accommodation.

Benefits

• You won’t be just another engineer; you’ll be a key player in a groundbreaking mission to make interventional imaging safer and smarter.
• Supportive, entrepreneurial work culture.
• Exclusive, patented technology.
• Competitive salary and comprehensive benefits.
• Real opportunities for leadership and growth.