[Hiring] Senior Engineering Manager, Platform @Athena

Role Description

The Senior Engineering Manager, Platform will lead the team responsible for Athena's business-critical platform systems across sales, partnership operations, retention, Athena AI operations, billing, and internal workflow automation.

• Define technical direction, develop engineers and managers, and partner closely with Product, Operations, Data, Finance, Legal, Sales, and Athena AI.
• Balance near-term business needs with long-term platform architecture, reliability, and maintainability.
• Build systems such as:
  • Ops Platform
  • Partnership case management and intervention workflows
  • AI-assisted document generation
  • Onboarding and offboarding automation
  • Shared identity and SSO
  • Sales enablement tools
  • Billing and referral integrations
  • Stronger monitoring and operational foundations

Qualifications

• 8+ years of software engineering experience, including 4+ years managing engineering teams and at least 2 years leading senior engineers, managers, or multiple workstreams.
• Strong background in backend, full-stack, platform, infrastructure, or enterprise application engineering.
• Experience building and operating business-critical platforms involving APIs, integrations, workflow orchestration, stateful business processes, permissions, and complex data models.
• Demonstrated success hiring, coaching, developing, and retaining strong engineers and managers.
• Track record of delivering complex, cross-functional programs from problem definition through launch, adoption, and iteration.
• Ability to understand operational problems, challenge requirements constructively, prioritize based on impact, and connect engineering decisions to business outcomes.
• Experience improving reliability, observability, incident response, testing, release processes, and engineering productivity.
• Excellent written and verbal communication skills.
• Comfort operating in a fast-moving environment with evolving priorities, incomplete information, and high expectations.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Requirements

• Experience leading internal platforms, operations systems, CRM-adjacent products, case management, billing, or enterprise workflow products.
• Experience with AI-powered products, LLM integrations, agent systems, or AI-assisted workflow automation.
• Experience with authentication, authorization, SSO, role-based access control, and privacy-sensitive workflows.
• Experience integrating systems such as HubSpot, Stripe, Google Workspace, DocuSign, or similar SaaS platforms.
• Experience with workflow engines, state machines, event-driven architecture, analytics, and reporting on operational lifecycle data.
• Experience in a high-growth, globally distributed, or startup environment.

Company Description

Athena pairs world-class leaders with elite executive assistants. It’s where some of the most powerful partnerships in the world get built.

• Clients include Uber, Shopify, and Goldman Sachs.
• Fully global, working across time zones and cultures.
• Creating something that fundamentally changes how people live and work.