[Hiring] Program Field Engineer @Viasat, Inc.

Role Description

As a Program Field Engineer, you will provide installation, integration, testing, troubleshooting, maintenance, and sustainment support for mission-critical satellite communications systems supporting government customers worldwide.

• Support field service activities, including:
  • Organization-Level (O-Level) Maintenance
  • Depot-Level (D-Level) Maintenance
  • Corrective maintenance actions
  • Preventive maintenance programs
  • Lifecycle sustainment initiatives
• Work closely with customers, operators, engineering organizations, logistics teams, and program leadership to:
  • Diagnose system anomalies
  • Restore mission capability
  • Execute modernization efforts across geographically dispersed sites
• Perform maintenance activities supporting operational readiness, sustainment, and lifecycle management of SATCOM, RF, and ground infrastructure.
• Execute maintenance and equipment repairs, system upgrades, and technical refresh initiatives to maximize system availability and mission performance.
• Provide remote and on-site technical support to diagnose and resolve complex system anomalies, equipment failures, and mission-impacting outages.
• Troubleshoot, maintain, and restore operational capability for:
  • Antenna systems
  • Modems
  • Frequency converters
  • Amplifiers
  • GPS equipment
  • Servers
  • Network infrastructure
  • Supporting communications hardware
• Participate in root cause investigations and corrective actions to improve system reliability, maintainability, and long-term operational effectiveness.
• Coordinate with engineering, logistics, supply chain, and subcontractor organizations to execute sustainment activities, depot repairs, equipment replacements, and obsolescence mitigation efforts.
• Support system integration, verification, validation, acceptance testing, and certification activities associated with modernization efforts, technology insertions, and new capability deployments.
• Develop and maintain technical documentation, maintenance procedures, work instructions, trip planning packages, test reports, and trip reports supporting field operations and sustainment activities.
• Deliver technical training and knowledge transfer to operators, maintenance personnel, and customer support organizations while promoting best operational practices.
• Build strong customer relationships through responsive support, technical expertise, and effective communication while ensuring mission success and operational readiness.

Qualifications

• 10+ years' experience supporting SATCOM, RF systems, telecommunications infrastructure, or related field engineering activities.
• Demonstrated experience supporting Department of Defense, Intelligence Community, or other mission-critical ground antenna systems and operational environments.
• Proven experience installing, integrating, testing, troubleshooting, and sustaining communications systems in operational environments.
• Solid understanding of SATCOM systems, RF equipment, antenna systems, networking infrastructure, and supporting ground systems.
• Experience conducting RF performance testing, system validation, and technical troubleshooting using industry-standard test equipment.
• Proven ability to diagnose and resolve complex technical issues while supporting customer-facing operations.
• Solid communications skills, both verbal and written.
• Associates degree in Engineering, Electronics, Information Technology, or equivalent experience.
• U.S. Government position. Citizenship required.
• Active DoD TS/SCI security clearance.
• Ability to travel domestically and internationally up to 50%.

Requirements

• Hands-on experience performing Organization-Level (O-Level) and Depot-Level (D-Level) maintenance on satellite communications, RF systems, and ground infrastructure.
• Strong background in satellite ground systems, antenna systems, RF communications equipment, and supporting network infrastructure.
• Experience troubleshooting complex hardware, software, RF, and networking issues in operational environments with a focus on rapid restoration of service.
• Knowledge of preventive maintenance, corrective maintenance, reliability-centered maintenance, and lifecycle sustainment best practices.
• Bachelor's Degree in Engineering, Electronics, or Information Technology.

Benefits

• Salary range: $98,000.00 - $155,000.00 / annually.
• For specific work locations within San Jose, the San Francisco Bay area, and New York City metropolitan area, the base pay range for this role is $121,500.00 - $182,500.00 / annually.
• Base pay may vary depending on job-related knowledge, skills, and experience.
• Additional cash or stock incentives may be provided as part of the compensation package.
• A range of medical, financial, and/or other benefits, dependent on the position offered.

Company Description

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.