[Hiring] Principal EA Engineering Lead @Intapp

Role Description

We are seeking a highly technical and strategic Principal Engineering Lead to lead the engineering organization responsible for our Enterprise Applications portfolio. This individual will serve as the technical leader for a team supporting Salesforce, DealCloud, DevOps, and Quality Engineering while partnering closely with Product Specialists and Functional Architecture to deliver scalable, AI-enabled business solutions.

This is a hands-on player-coach role, not a traditional people management position. The successful candidate is expected to actively participate in architecture, solution design, proof-of-concepts, code reviews, and complex technical problem solving while leading and developing a high-performing engineering organization. Approximately 40–50% of the role will remain hands-on technical work, with the remainder focused on engineering leadership, mentoring, delivery, and cross-functional collaboration.

Qualifications

• Lead through technical expertise, influence, and execution.
• Be recognized as the senior technical leader within the Enterprise Applications organization.
• Spend a meaningful portion of time solving technical problems rather than exclusively managing people.
• Mentor engineers through active participation in architecture, design, and implementation.
• Build engineering capability while remaining engaged in the delivery of the organization's most complex initiatives.
• Foster a culture of ownership, innovation, automation, continuous improvement, and engineering excellence.

Requirements

• Lead the Enterprise Applications engineering organization, including Salesforce Development, DevOps, and Quality Engineering.
• Build a high-performing engineering culture focused on quality, innovation, collaboration, and continuous improvement.
• Coach, mentor, and develop engineers while fostering technical growth and career progression.
• Participate in hiring, succession planning, and performance management.
• Manage engineering capacity and resource allocation across concurrent initiatives, balancing strategic priorities, delivery commitments, and team bandwidth.
• Serve as the technical leader for the Enterprise Applications organization by actively contributing to solution architecture and engineering decisions.
• Remain hands-on by participating in architecture reviews, design sessions, code reviews, proof-of-concepts, and complex technical implementations.
• Partner with engineering teams to resolve the most challenging technical issues and remove delivery roadblocks.
• Lead the technical direction and engineering best practices for Salesforce and DealCloud implementations, customizations, and platform extensions.
• Champion AI-assisted software development, engineering automation, and modern development practices.
• Set the technical standard for engineering quality and continuously raise the engineering maturity of the organization.
• Define and execute the engineering strategy for the Enterprise Applications portfolio.
• Establish engineering standards, architecture patterns, coding guidelines, and development best practices.
• Lead technical design reviews and architectural decision-making.
• Ensure solutions are scalable, secure, maintainable, and aligned with enterprise architecture.
• Evaluate and recommend technologies that improve platform capabilities, developer productivity, and long-term maintainability.
• Partner with Product Specialists during discovery and solution design.
• Translate business requirements into scalable technical solutions.
• Provide technical leadership for complex initiatives and cross-functional programs.
• Remove technical roadblocks and guide teams through critical implementation challenges.
• Drive successful delivery of strategic initiatives across Salesforce, DealCloud, and the broader Enterprise Applications ecosystem.
• Own the production support model across the Enterprise Applications platform.
• Establish and continuously improve incident management, triage, escalation procedures, and service level objectives (SLAs).
• Drive root cause analysis, problem management, and continuous improvement to reduce recurring production issues.
• Ensure operational excellence through monitoring, observability, automation, and proactive platform health management.
• Drive modernization of enterprise platforms and applications.
• Champion AI-assisted software development, automation, and developer productivity.
• Evaluate emerging technologies and identify opportunities to improve the technology landscape.
• Lead proof-of-concepts and innovation initiatives.
• Develop reusable frameworks and shared capabilities that accelerate delivery across the Enterprise Applications portfolio.
• Establish modern SDLC practices including CI/CD, automated testing, DevSecOps, observability, and release management.
• Improve engineering metrics, code quality, deployment frequency, and operational reliability.
• Promote reusable frameworks, shared services, engineering standards, and technical governance across teams.

Benefits

• Delivery of scalable, high-quality business solutions.
• Successful delivery and operational excellence across Salesforce and DealCloud platforms.
• Increased engineering productivity through automation and AI.
• High platform reliability and consistently meeting production support SLAs.
• Effective balancing of engineering capacity across strategic initiatives.
• Improved platform maintainability, security, and operational excellence.
• Growth and engagement of the engineering organization.
• Successful modernization of the Enterprise Applications landscape.
• Strong partnership with Product Specialists and Functional Architecture.
• Measurable business impact through technology innovation.