[Hiring] Graduate Automotive Technical Support Engineer @MSX International

Role Description

As a Graduate Automotive Technical Support Engineer, you will support dealership technicians across the German-speaking network and develop expertise in vehicle diagnostics, repair processes, and emerging technologies.

• Analysing vehicle faults, diagnostic data, error codes, and repair information.
• Supporting German-speaking dealership technicians through our professional ticketing platform.
• Investigating technical concerns and identifying root causes.
• Learning how technical support and warranty operations work within a global automotive manufacturer.
• Recommending effective repair solutions with guidance from senior technical specialists.
• Collaborating with highly experienced engineers and automotive experts across Europe.
• Documenting technical cases accurately and professionally.
• Building expertise in electric vehicle (EV), connected vehicle, and high-voltage technologies.
• Developing the skills required to progress into Warranty and Level 2 Technical Support roles.

Qualifications

• Educational background in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
• Passion for automotive technology and problem-solving.
• German language skills.
• Good English communication skills.
• Strong analytical and troubleshooting mindset.
• Interest in developing a long-term automotive technical career.
• EU citizenship or existing right to work within the European Union.
• Willingness to relocate to Budapest or already based in Hungary.

Benefits

• An opportunity to start your career abroad in an international environment.
• Structured onboarding and manufacturer training.
• Mentorship from experienced technical specialists and engineers.
• Exposure to advanced diagnostics, warranty operations, and EV technologies.
• Daily collaboration with automotive experts across multiple European markets.
• A clear development pathway into:
  • Graduate Technical Support Engineer → Level 2 Technical Support Engineer → Senior Technical Specialist → Team Leader or a sidestep to Warranty.
• Experience with one of the world's leading automotive manufacturers.

Company Description

For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.

MSX is an equal opportunities employer. We welcome applications regardless of sex, race, disability, neurodiversity, age, sexual orientation, gender identity, religion or belief, or marital and parental status.