[Hiring] Foxboro DCS Senior Field Service Engineer @Schneider Electric

Role Description

Join our dynamic team as a Foxboro DCS Senior Field Service Engineer and be at the forefront of delivering exceptional technical solutions to our valued customers!

• Manage customer contracts by performing preventative maintenance visits, documenting/delivering reports, and providing on-site remedial support.
• Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer’s systems and deliver them to the customer.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders for clients and any other proposals requested to perform.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training that includes systems and instruments, application, process control, communication, and safety.
• Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
• Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
• Handle overall technical responsibilities for one or more projects, including project specification, functionality, testing, and commissioning.
• Perform system testing, factory acceptance testing (FAT), and develop test documents.
• Document preparation and obtain customer's approval per document specification and schedule.
• Coordinate with factory for product-related issues and resolve.
• Knowledge: Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking, and System Security.

Qualifications

• A recognized Degree in Engineering, Engineering Technology, Computer Science, or Process Control (desirable).
• 5+ years of DCS, PLC, and safety systems experience like Foxboro IA - Industrial Automation, Modicon PLC, and Triconex safety systems.
• Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues.
• Familiar with the products and services within the Oil & Gas, Power Generation, and Chemical industry.
• Knowledge of HMI (Human Machine Interface) software and field instrumentation.
• Knowledge of Foxboro and AVEVA System Platform.
• Team player with good leadership and communication skills and able to travel when required.
• Strong analytical & logical ability, possession of good judgment, negotiation, and interpersonal skills.
• Detail-oriented, forward-looking, and good leadership abilities.
• Innovative and dynamic with effective communication skills, especially in inter-cultural aspects.

Requirements

• Travel up to 50% in the Southwest Region – TX, OK, NM, and KS.

Benefits

• Medical (with member reward points), dental, vision, and basic life insurance.
• Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs.
• 12 holidays per year and 15 days of paid time off per year.
• Competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.