[Hiring] Field Service Engineer II @Segra

Role Description

Segra is searching for a qualified and experienced Field Service Engineer (Charlottesville VA) to join us in a full-time capacity.

Location Requirement:

• This is a remote work arrangement and is subject to change should the company establish an office in your area in the future.

Role Overview:

• The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to:
• Equipment installation & commissioning
• Circuit/node turn-up & testing
• Customer premise equipment (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s)
• Preventive maintenance
• Testing/troubleshooting associated with transport infrastructure, switching infrastructure, and IP/Data networks
• Field Operations personnel will perform “on call” duties as required.
• The FSE will interact with internal and external customers, service technicians, technical support personnel, and other telecom professionals.

Qualifications

• Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
• Minimum of 2 years of experience with Telecom equipment

Requirements

• Associate’s degree or technical field (industry related) preferred, and/or a combination of job-related experience.
• Cisco and/or Ciena equipment experience preferred.
• AC/DC core fundamentals; good driving record; Office 365 suite.
• Understanding and use of engineering documents.
• Able to understand and operate advanced industry test sets, DS1-100G, OTDR, and fiber scopes.
• Knowledgeable and skilled with DC power to support tertiary power applications.
• Work independently with limited supervision.
• Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

Benefits

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identity theft, pet insurance