[Hiring] Field Service Engineer @Bruker Corporation

Role Description

Bruker AXS is seeking a Field Service Engineer. As a Field Service Engineer, you will perform the installation, inspection, repair, and maintenance of the Bruker S8 Tiger, S8 Lion, S8 Dragon, S2 Ranger, S2 Puma, S2 Kodiak, and other legacy XRF Spectrometers. Ideal candidates will be located near Buffalo, NY, Syracuse, NY, Cleveland, OH, and generally close to a commuter airport.

• Install analytical x-ray equipment
• Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
• Perform preventive maintenance according to written preventative maintenance procedures
• Prepare and submit reports covering all job activities with accuracy and detail
• Participate in on-the-job training of field service personnel when required
• Suggest methods to offer improvement to equipment performance and functionality
• Be available during normal working hours for immediate response to reassignment and telephone support between assignments
• Remain in contact with assigned customers to ensure that there are no unreported problems
• Promote and maintain service contracts in assigned region
• Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills
• Conduct all field assignments according to service department procedures
• Perform other tasks as assigned by manager or supervisor
• Travel to customer locations 75% or higher

Qualifications

• Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time
• Ability to communicate effectively in a professional manner with both internal and external customers
• Excellent customer relations skills and the ability to make timely and effective decisions
• Familiarity with the operation and use of standard electronic test equipment
• Familiarity with the use of personal computers
• Ability to travel extensively by air and car both domestically and internationally if needed
• AA degree in electronics or equivalent experience
• Military training in advanced electronics preferred but not required
• Three (3) years previous service experience installing and repairing complex electronic systems

Requirements

• Base salary range for this full-time position is between $63,900 and $113,500
• Opportunity to progress as you grow and develop within a role
• Base salary depends on several job-related factors, including education, training, experience, geographic location, skills, competencies, job-related knowledge, and travel requirements

Benefits

• Performance-related incentive
• 401(k) with company match
• Employee stock purchase plan
• Medical and dental plans
• Life insurance
• Short-term and long-term disability insurance
• Employee assistance program
• Paid time off including vacation, sick time, and holidays
• And more

Company Description

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations on all continents.