[Hiring] Engineering Manager @Uptime Crew

Role Description

At Uptime Crew, the work of an Engineering Manager (EM) focuses primarily on coaching and mentoring. The impact of our EMs is always future facing, contributing to various industries and company sizes. EMs manage multiple cohorts of Consultants in Training who are transforming into job-ready technicians for mission-critical industries, working alongside Tech Leads who deliver instruction.

As an EM, you will:

• Manage program goals and contribute to each program’s strategy.
• Enable the success of Consultants in Training by creating a conducive environment for growth and collaboration.
• Guide Technician cohorts through structured curricula delivered on our online learning platform and in live virtual training sessions.
• Set the direction for Technician cohorts, impacting their industry placement and marketability.
• Provide feedback to Consultants to enhance their understanding of technical content and program goals.

Qualifications

• 3+ years of experience managing technicians or other technical teams.
• Prior experience teaching, mentoring, or managing junior technicians.
• Attention to detail and a strong passion for quality and safety.
• Experience thriving in a dynamic environment with changing goals and requirements.
• Ability to communicate effectively with technical and non-technical audiences.
• Comfort with Microsoft Teams, online learning platforms, and virtual instruction.
• A demonstrable commitment to continuous self-improvement.

Requirements

• Lead and coach multiple cohorts of Consultants in Training.
• Enable Consultants to represent company cultures of transparency, trust, collaboration, and empowerment.
• Provide expert guidance, hands-on assistance, and establish a team culture emphasizing safety and quality.
• Conduct daily lab sessions and lead planning and execution processes.
• Monitor attendance and overall performance of Consultants in Training.
• Work closely with Tech Leads to ensure training sessions support learner progress.
• Champion a safety-first mindset and ensure safety practices are taught consistently.
• Support the Technology Operations Team in creating and maintaining training plans.
• Drive awareness and adoption of tools contributing to key tooling initiatives.
• Lead continuous improvement of engineering and quality practices.
• Perform HR responsibilities as the first-line manager.
• Establish and promote a metrics-based organizational mindset.
• Interface with senior management to report on program milestones.
• Take on or start a range of initiatives and special projects as needed.

Benefits

• Contract with potential for long-term extension.
• Full-time hours (40 hours/week) with flexibility in working hours.